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Configuring a speed dial pattern and rule for branch paging

By default, a paging announcement reaches users in a general area such as an airport, office building, school, or store. If you want a paging announcement to reach a specific area only, then use paging zones.

Optionally, use this procedure to configure the required speed dial pattern for zone paging and use this pattern in the speed dial rule.

Before you begin

Complete Configuring an account code and user privilege for branch paging.

Example of paging settings

To illustrate the configuration of a speed dial pattern for branch paging, this procedure uses the following example settings:

  • The speed dial pattern is set to *XXX.
  • The mapped pattern is set to 0110, XXX.
  • The building has three floors and each floor is a paging zone:
    • Paging zone 1 is identified with 110.
    • Paging zone 2 is identified with 210.
    • Paging zone 3 is identified with 310.

Example of a branch paging topology

Using the branch paging topology example, the following table describes the sequence of events to deliver a paging announcement to zone 2:

1

  • To page zone 2, lift the phone handset and dial *210.
  • If the FortiVoice phone system prompts you for a PIN (access code), enter the code.

2 and 3

  • The FortiVoice LSG unit (2) communicates with the paging system (3).
  • At the prompt, speak to make the paging announcement.

4

  • Users in zone 2 receive the paging announcement through the overhead speaker system.
  • To end the paging announcement, hang up the phone handset.
Procedure steps
  1. Connect to the web-based manager of the primary FortiVoice phone system at the main office.
  2. Set the speed dial pattern: 
    1. Go to Phone System > Setting, and then click the Option tab.
    2. In Speed dial pattern, add a code. For example, *XXX.
      Note

      The speed dial pattern supports the following characters:

      • Numbers (0 to 9)
      • Asterisk (*)
      • Capital letter X
      • Number sign (#)

  3. Set the speed dial rule:
    1. Go to Managed System > Survivability.
    2. On the Survivability Branch tab, double-click the survivability branch to edit.
    3. Click Survivability.
    4. Scroll to the bottom of the page and click Speed Dial Rule.
    5. Click New.
    6. Configure the following parameters:

      GUI field

      Description

      Name

      Enter a name for the speed dial mapping.

      Dialed Pattern

      Enter a code for the speed dial pattern. This is the code that you added in step 2 b.

      Example, *XXX.

      Mapped Pattern

      The speed dial number is comprised of the following:

      • Digits used to engage the paging system. Example, 0110.
      Note

      Make sure to use the same number as in the Number field (see Configuring branch paging settings of a survivability branch).

      • Digits for the speed dial pattern. Example, XXX.

      For example, 0110,XXX.

      Description

      Optionally, add a description for the speed dial rule.

  4. Click Create.
  5. To close the Speed Dial Rule dialog box, click Close.
  6. To close the Survivability Settings dialog box, click OK.
  7. To close the Survivability Branch dialog box, click OK.

    You have completed the configuration of a speed dial pattern and rule.

  8. Continue with Applying the branch paging configuration.

Configuring a speed dial pattern and rule for branch paging

By default, a paging announcement reaches users in a general area such as an airport, office building, school, or store. If you want a paging announcement to reach a specific area only, then use paging zones.

Optionally, use this procedure to configure the required speed dial pattern for zone paging and use this pattern in the speed dial rule.

Before you begin

Complete Configuring an account code and user privilege for branch paging.

Example of paging settings

To illustrate the configuration of a speed dial pattern for branch paging, this procedure uses the following example settings:

  • The speed dial pattern is set to *XXX.
  • The mapped pattern is set to 0110, XXX.
  • The building has three floors and each floor is a paging zone:
    • Paging zone 1 is identified with 110.
    • Paging zone 2 is identified with 210.
    • Paging zone 3 is identified with 310.

Example of a branch paging topology

Using the branch paging topology example, the following table describes the sequence of events to deliver a paging announcement to zone 2:

1

  • To page zone 2, lift the phone handset and dial *210.
  • If the FortiVoice phone system prompts you for a PIN (access code), enter the code.

2 and 3

  • The FortiVoice LSG unit (2) communicates with the paging system (3).
  • At the prompt, speak to make the paging announcement.

4

  • Users in zone 2 receive the paging announcement through the overhead speaker system.
  • To end the paging announcement, hang up the phone handset.
Procedure steps
  1. Connect to the web-based manager of the primary FortiVoice phone system at the main office.
  2. Set the speed dial pattern: 
    1. Go to Phone System > Setting, and then click the Option tab.
    2. In Speed dial pattern, add a code. For example, *XXX.
      Note

      The speed dial pattern supports the following characters:

      • Numbers (0 to 9)
      • Asterisk (*)
      • Capital letter X
      • Number sign (#)

  3. Set the speed dial rule:
    1. Go to Managed System > Survivability.
    2. On the Survivability Branch tab, double-click the survivability branch to edit.
    3. Click Survivability.
    4. Scroll to the bottom of the page and click Speed Dial Rule.
    5. Click New.
    6. Configure the following parameters:

      GUI field

      Description

      Name

      Enter a name for the speed dial mapping.

      Dialed Pattern

      Enter a code for the speed dial pattern. This is the code that you added in step 2 b.

      Example, *XXX.

      Mapped Pattern

      The speed dial number is comprised of the following:

      • Digits used to engage the paging system. Example, 0110.
      Note

      Make sure to use the same number as in the Number field (see Configuring branch paging settings of a survivability branch).

      • Digits for the speed dial pattern. Example, XXX.

      For example, 0110,XXX.

      Description

      Optionally, add a description for the speed dial rule.

  4. Click Create.
  5. To close the Speed Dial Rule dialog box, click Close.
  6. To close the Survivability Settings dialog box, click OK.
  7. To close the Survivability Branch dialog box, click OK.

    You have completed the configuration of a speed dial pattern and rule.

  8. Continue with Applying the branch paging configuration.