Version:

Version:

Version:

Version:

Version:


Table of Contents

FortiVoice Cookbook

Configuring FortiVoice Click-to-dial

  1. In the Google Chrome web browser window, right-click the Click-to-dial icon and select Options.

  2. Configure the following fields:
    • FortiVoice: The IP address or FQDN of the FortiVoice device.
    • Port: The HTTPS port used by FortiVoice (443 by default).
    • Extension: The extension number of the user.
    • Password: The PIN code or password for that extension (the same as the voicemail PIN).
    • Outbound Prefix: (Optional) If required, an outbound code to dial before the number, such as 9.
    • Enable: Turn on the extension.

  3. Note that the following errors can appear when you attempt to enable the extension:

  • Connection error: Indicates that the IP/FQDN or Port is incorrect or the firewall is not routing the traffic correctly (if applicable).
  • Invalid credentials: Indicates that you have entered the wrong Extension or Password.

If the Enable toggle remains on, the configuration is correct.

Configuring FortiVoice Click-to-dial

  1. In the Google Chrome web browser window, right-click the Click-to-dial icon and select Options.

  2. Configure the following fields:
    • FortiVoice: The IP address or FQDN of the FortiVoice device.
    • Port: The HTTPS port used by FortiVoice (443 by default).
    • Extension: The extension number of the user.
    • Password: The PIN code or password for that extension (the same as the voicemail PIN).
    • Outbound Prefix: (Optional) If required, an outbound code to dial before the number, such as 9.
    • Enable: Turn on the extension.

  3. Note that the following errors can appear when you attempt to enable the extension:

  • Connection error: Indicates that the IP/FQDN or Port is incorrect or the firewall is not routing the traffic correctly (if applicable).
  • Invalid credentials: Indicates that you have entered the wrong Extension or Password.

If the Enable toggle remains on, the configuration is correct.