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Resolved issues

Resolved issues

The resolved issues listed below do not list every bug that has been corrected with this release. For inquires about a particular bug, contact Fortinet Customer Service & Support.

Bug ID

Description

581263

Enhancement is required to increase the number of available FXO ports for LSG branch paging to support concurrent paging.

578981

Call permission for intercom feature is not applied.

584424

System capacity limits are updated to support additional ring groups and managed branch devices.

578064

Auto dialer admin access does not allow campaign creation and no audio tab appears under Campaign.

571996

Sequential queue distribution does not work properly.

576655

Sequential calling in Ring Group/Call Queue starts from the smallest extension number to the largest.

579638

Multicast paging does not work for FortiFone 570 phones.

584196

FortiVoice multicast variables are missing in FON-670/-675 Phone template definition.

582844

Number of supported provisioning lines and phone model value for the FON-575 phone profile need to be corrected.

575597

Add external numbers to Message Group notification.

575776

An empty window appears when connecting to Monitor View from the user GUI.

577486

After upgrading from 5.3.6 to newer releases, the Contact information of SIP INVITE does not have the “Contact URI User Part” any more. But this information is required by service providers.

580679

Auto dialer campaign ignores maximum channel setting and dials all campaign numbers at the same time.

578781

Call center loop causes a high volume of loop alert email being sent to the admin inbox.

580181

Setting caller priority from console generates another “ENTERQUEUE” event and counts as one extra call. This makes the Call Total (CT) unreliable.

576910

FortiVoice Gateway FVG-GT02 is supposed to support 60 concurrent calls, not 30.

576356

Outbound dial plan should support trunk fallover when channels are over-subscribed.

579893

Although voice mail is disabled in user privilege, users can still transfer their voicemail messages to their extensions.

572832

Unassigned configuration files should not contain links for phonebook/directory.

511006

Transfer code *11 and *12 do not function on a FortiVoice Gateway FGV-GS16 extension.

564512

Not able to bulk download voicemail messages.

569890

Hold calls are not counted in the Call Center report.

Resolved issues

The resolved issues listed below do not list every bug that has been corrected with this release. For inquires about a particular bug, contact Fortinet Customer Service & Support.

Bug ID

Description

581263

Enhancement is required to increase the number of available FXO ports for LSG branch paging to support concurrent paging.

578981

Call permission for intercom feature is not applied.

584424

System capacity limits are updated to support additional ring groups and managed branch devices.

578064

Auto dialer admin access does not allow campaign creation and no audio tab appears under Campaign.

571996

Sequential queue distribution does not work properly.

576655

Sequential calling in Ring Group/Call Queue starts from the smallest extension number to the largest.

579638

Multicast paging does not work for FortiFone 570 phones.

584196

FortiVoice multicast variables are missing in FON-670/-675 Phone template definition.

582844

Number of supported provisioning lines and phone model value for the FON-575 phone profile need to be corrected.

575597

Add external numbers to Message Group notification.

575776

An empty window appears when connecting to Monitor View from the user GUI.

577486

After upgrading from 5.3.6 to newer releases, the Contact information of SIP INVITE does not have the “Contact URI User Part” any more. But this information is required by service providers.

580679

Auto dialer campaign ignores maximum channel setting and dials all campaign numbers at the same time.

578781

Call center loop causes a high volume of loop alert email being sent to the admin inbox.

580181

Setting caller priority from console generates another “ENTERQUEUE” event and counts as one extra call. This makes the Call Total (CT) unreliable.

576910

FortiVoice Gateway FVG-GT02 is supposed to support 60 concurrent calls, not 30.

576356

Outbound dial plan should support trunk fallover when channels are over-subscribed.

579893

Although voice mail is disabled in user privilege, users can still transfer their voicemail messages to their extensions.

572832

Unassigned configuration files should not contain links for phonebook/directory.

511006

Transfer code *11 and *12 do not function on a FortiVoice Gateway FGV-GS16 extension.

564512

Not able to bulk download voicemail messages.

569890

Hold calls are not counted in the Call Center report.