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5.3.0
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Adding or importing branch extensions

Use this procedure to add or import branch extensions to the primary FortiVoice phone system at the main office.

Adding a branch extension
  1. Connect to the web-based manager of the primary FortiVoice phone system at the main office.
  2. Go to Extensions > Extensions.
  3. On the IP Extensions tab, click New.
  4. For details about the fields, see the Configuring IP extensions section in the FortiVoice Phone System Administration Guide.

    You have completed this procedure.

  5.  Go to one of the following procedures, as applicable:
Importing a list of branch extensions
  1. Connect to the web-based manager of the primary FortiVoice phone system at the main office.
  2. Go to Extensions > Extensions.
  3. On the IP Extensions tab, click Import.

    The Import SIP extension from CSV file page opens.

  4. If you want to overwrite the existing extensions with the matching imported records, select Update existing extensions. If you do not select this option, the import process skips the uploaded extensions if they already exist on the FortiVoice phone system.
  5. If you want to import extension records with the User ID column, select The import CSV file contains ‘User ID’ field.
  6. To locate the CSV file to import, click Browse.
  7. Select the CSV file and click Open.
  8. To access the sample CSV file, click Download sample. You can open or save the file and then review the sample extension entries.
  9. Click OK.

    A progress bar shows the percentage of import completion.

    A dialog shows a summary of the extensions to be imported.

  10. To complete the import, click Import.

    When the import is complete, a dialog shows the total of imported extensions and a status summary (succeeded, skipped, failed).

  11. Click OK.

    You have completed this procedure.

  12.  Go to one of the following procedures, as applicable:

Adding or importing branch extensions

Use this procedure to add or import branch extensions to the primary FortiVoice phone system at the main office.

Adding a branch extension
  1. Connect to the web-based manager of the primary FortiVoice phone system at the main office.
  2. Go to Extensions > Extensions.
  3. On the IP Extensions tab, click New.
  4. For details about the fields, see the Configuring IP extensions section in the FortiVoice Phone System Administration Guide.

    You have completed this procedure.

  5.  Go to one of the following procedures, as applicable:
Importing a list of branch extensions
  1. Connect to the web-based manager of the primary FortiVoice phone system at the main office.
  2. Go to Extensions > Extensions.
  3. On the IP Extensions tab, click Import.

    The Import SIP extension from CSV file page opens.

  4. If you want to overwrite the existing extensions with the matching imported records, select Update existing extensions. If you do not select this option, the import process skips the uploaded extensions if they already exist on the FortiVoice phone system.
  5. If you want to import extension records with the User ID column, select The import CSV file contains ‘User ID’ field.
  6. To locate the CSV file to import, click Browse.
  7. Select the CSV file and click Open.
  8. To access the sample CSV file, click Download sample. You can open or save the file and then review the sample extension entries.
  9. Click OK.

    A progress bar shows the percentage of import completion.

    A dialog shows a summary of the extensions to be imported.

  10. To complete the import, click Import.

    When the import is complete, a dialog shows the total of imported extensions and a status summary (succeeded, skipped, failed).

  11. Click OK.

    You have completed this procedure.

  12.  Go to one of the following procedures, as applicable: