Adding a PRI gateway trunk to an outbound dial plan
Perform this procedure to add a PRI gateway trunk to an outbound dial plan. This plan defines the call flow for outgoing calls from FortiVoice Cloud.
Procedure steps
- In the GUI of FortiVoice Cloud, go to Call Routing > Outbound.
- Click New.
- In the Name field, enter a unique name for this outbound dial plan.
- To activate this plan, make sure that Enable is selected.
- To allow emergency calls with this plan, select Emergency Call.
- In Caller ID Match, you can edit or create a caller ID pattern.
For details about caller ID patterns, see the Pattern-matching syntax section in the FortiVoice Cloud Advanced Administration Guide.
- In Dialed Number Match, you can edit or create a phone number pattern.
For details about adding a dialed number match, see the Creating dialed number match section in the FortiVoice Cloud Advanced Administration Guide.
- In Call Handling, click New.
- Configure the following settings:
GUI field
Description
Schedule
Select the FortiVoice operation schedule to implement this plan.
Action
Select the call handling action for the numbers matching the configured number pattern and the caller IDs matching the caller ID pattern.
If you select Allow with warning or Deny with warning, then you set the warning details in the Warning message field.
Outgoing trunk
Select the gateway trunk to be used for outbound calls.
Caller ID modification
Optionally, select the caller ID modification configuration. This choice changes the phone number, caller name, or both that FortiVoice Cloud displays on the destination phone.
For more details, see the Modifying caller IDs section in the FortiVoice Cloud Advanced Administration Guide.
Warning message
If you select Allow with warning or Deny with warning, in the Action field, then select the sound file for the warning. For details about sound files, see the Managing phone audio settings section in the FortiVoice Cloud Advanced Administration Guide.
Delay
If you want to discourage certain users from making outbound calls, enter the call delay time in seconds.
- To save changes to the Call Handling section, click Create.
- To save changes to the outbound call routing profile, click Create.
You have completed this procedure and the deployment of the PRI gateway.