How to use FortiClient

FortiToken Cloud supports FortiClient 6.2.1 and later for both auto push and manual OTP. To use FortiClient with FortiToken Cloud, you must make sure that “Notification” is enabled on the FortiToken Mobile app on your mobile device. For auto push, you must also ensure that "push" is enabled (Enable push) in the Realm FTM Setting on the FortiToken Cloud portal.

Use auto push

Upon entering your username and password, do the following:

1. On FortiClient, log in with your username and password.

   

2. On your mobile device, press the Approve button.

   

3. Wait for FortiClient to complete the remote access login.

Use OTP

Upon entering your username and password, do the following:

1. In the Token window on FortiClient, enter the OTP obtained from your mobile device.

   

2. Wait for FortiClient to complete the remote access login.