Use a temporary token
The temporary token feature enables end-users, who do not have their authentication devices with them, to use MFA function temporarily. The Temporary Token icon can be found in the Users page. You can activate or deactivate the feature using the Edit User button. The Temporary Token icon is greyed out when the feature is disabled, and turns green when it is enabled. When activated, the user will receive OTP for MFA authentication either by email or SMS. Temporary token is deactivated when the user is using an authentication device for MFA authentication, or when the temporary token has expired.
To assign a temporary token to a user:
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On the Users page, locate the user and mouse over it to bring out the Edit User button.
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Click the Edit User button to open the Edit User window.
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In the Status field, click the grey “Temporary Token” icon to activate it. Another Edit User window opens.
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Select Temporary Auth Method, and set the Expiration Time.
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Click Apply.