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Admin Guide

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How to use FortiClient

FortiToken Cloud supports FortiClient 6.2.1 and later for both auto push and manual OTP.

Use auto push

Upon entering your username and password, you do the following:

  1. On FortiClient, log in with your username and password.
  2. On your mobile device, press the Approve button.
  3. Wait for FortiClient to complete the remote access login.
Note

You must make sure that “Notification” is enabled on the FortiToken Mobile app on the mobile device. You must also ensure that "push" is enabled (Enable push) on the Realm FTM Setting on the FortiToken Cloud Portal.

Use OTP

Upon entering your username and password, do the following:

  1. In the Token window on FortiClient, enter the OTP obtained from your mobile device.
  2. On your mobile device, do not press the Approve or Deny button.
  3. Wait for FortiClient to complete the remote access login.

How to use FortiClient

FortiToken Cloud supports FortiClient 6.2.1 and later for both auto push and manual OTP.

Use auto push

Upon entering your username and password, you do the following:

  1. On FortiClient, log in with your username and password.
  2. On your mobile device, press the Approve button.
  3. Wait for FortiClient to complete the remote access login.
Note

You must make sure that “Notification” is enabled on the FortiToken Mobile app on the mobile device. You must also ensure that "push" is enabled (Enable push) on the Realm FTM Setting on the FortiToken Cloud Portal.

Use OTP

Upon entering your username and password, do the following:

  1. In the Token window on FortiClient, enter the OTP obtained from your mobile device.
  2. On your mobile device, do not press the Approve or Deny button.
  3. Wait for FortiClient to complete the remote access login.