Usage
The Usage page enables you to view your daily FTC usage data for a given day or month. You can open the Usage page by clicking the Usage tab on the main menu.
View usage data
|
The usage graph shows the number of quota/credits consumed by user and by SMS, respectively. If you want to view usage by user only, click to turn SMS usage data off, and vice verse. |
- Click the Realm drop-down, and select a realm of interest.
- On top of the Usage page, select either Daily or Monthly.
- Click in the From box, and set the start date or month of the year.
- Click in the To box, and set the end date or month of the year.
- Click Filter.
- If you've select Daily (in Step 2 above), click the Usage Type drop-down menu and then select one of the viewing options..
- Click the legend at the bottom of the usage chart to show or hide usage data of your choice.
- Mouse over a bar to view the total number of credits or user/SMS counts for the given time period.
- While in Daily view, click View Usage Details to view detailed daily usage data, or click Export CSV to export the usage data in a .csv file.
The usage bar graph appears.
Note: If you have switched from a credit-based license to a time-based license and have some credit-based usage data left in your account, the 'User Count/SMS Credit' chart will show three data categories: Users, SMS-C (as credit-based SMS credit), and SMS-T (as time-based SMS credit), and the other is Credit chart for your credit-based licenses. For old credit-based accounts, FTC still shows the 'User Count/SMS Count' and 'Credit' charts.
View current user count and user quota
This section apply to customer of time-based subscriptions only. |
Customers of a time-based subscription will see the Current tab across the top of the Usage page. Clicking that tab opens a page that shows the current user count and the allocated user quota for the selected realm or realms.