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Introduction

This guide covers upgrading a FortiSOAR™ enterprise instance, High Availability (HA) cluster, or a distributed multi-tenant configuration.

Tooltip

From version 7.0.0 onwards, the FortiSOAR UI will display a notification when a new release (always the latest) is available. The notification also contains a link to that version's release notes so that you can get details about the latest available release. This keeps FortiSOAR users informed about the latest releases and then users can make informed decisions about upgrading to the latest available FortiSOAR version.

This document describes how to upgrade FortiSOAR to 7.0.0. This guide is intended to supplement the FortiSOAR Release Notes, and it includes the following sections:

Caution

You can upgrade your FortiSOAR enterprise instance, High Availability (HA) cluster, or a distributed multi-tenant configuration to version 7.0.0 from version 6.4.3 or 6.4.4 only. Also, once you have upgraded your configuration, you must log out from the FortiSOAR UI and log back into FortiSOAR.

Also, note that the upgrade procedure temporarily takes the FortiSOAR application offline while the upgrade operations are taking place. We recommend that you send a prior notification to all users of a scheduled upgrade as users are unable to log in to the FortiSOAR Platform during the upgrade.

Before you upgrade your FortiSOAR instance, it is highly recommended that you review the Special Notices chapter in the "Release Notes", so that you are aware of operational and breaking changes made in version 7.0.0.

To solve common issues that occur during the upgrade process, see the Troubleshooting FortiSOAR chapter in the “Deployment Guide.”

Introduction

This guide covers upgrading a FortiSOAR™ enterprise instance, High Availability (HA) cluster, or a distributed multi-tenant configuration.

Tooltip

From version 7.0.0 onwards, the FortiSOAR UI will display a notification when a new release (always the latest) is available. The notification also contains a link to that version's release notes so that you can get details about the latest available release. This keeps FortiSOAR users informed about the latest releases and then users can make informed decisions about upgrading to the latest available FortiSOAR version.

This document describes how to upgrade FortiSOAR to 7.0.0. This guide is intended to supplement the FortiSOAR Release Notes, and it includes the following sections:

Caution

You can upgrade your FortiSOAR enterprise instance, High Availability (HA) cluster, or a distributed multi-tenant configuration to version 7.0.0 from version 6.4.3 or 6.4.4 only. Also, once you have upgraded your configuration, you must log out from the FortiSOAR UI and log back into FortiSOAR.

Also, note that the upgrade procedure temporarily takes the FortiSOAR application offline while the upgrade operations are taking place. We recommend that you send a prior notification to all users of a scheduled upgrade as users are unable to log in to the FortiSOAR Platform during the upgrade.

Before you upgrade your FortiSOAR instance, it is highly recommended that you review the Special Notices chapter in the "Release Notes", so that you are aware of operational and breaking changes made in version 7.0.0.

To solve common issues that occur during the upgrade process, see the Troubleshooting FortiSOAR chapter in the “Deployment Guide.”