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Introduction

This guide covers upgrading a FortiSOAR™ enterprise instance, High Availability (HA) cluster, or a distributed multi-tenant configuration.

This document describes how to upgrade FortiSOAR to 6.4.4. This guide is intended to supplement the FortiSOAR Release Notes, and it includes the following sections:

Caution

You can upgrade your FortiSOAR enterprise instance, High Availability (HA) cluster, or a distributed multi-tenant configuration to version 6.4.4 from version 6.4.3 only. Also, once you have upgraded your configuration, you must log out from the FortiSOAR UI and log back into FortiSOAR.

Also, note that the upgrade procedure temporarily takes the FortiSOAR application offline while the upgrade operations are taking place. We recommend that you send a prior notification to all users of a scheduled upgrade as users are unable to login to the FortiSOAR Platform during the upgrade.

To solve common issues that occur during the upgrade process, see the Troubleshooting FortiSOAR chapter in the “Deployment Guide.”

Introduction

This guide covers upgrading a FortiSOAR™ enterprise instance, High Availability (HA) cluster, or a distributed multi-tenant configuration.

This document describes how to upgrade FortiSOAR to 6.4.4. This guide is intended to supplement the FortiSOAR Release Notes, and it includes the following sections:

Caution

You can upgrade your FortiSOAR enterprise instance, High Availability (HA) cluster, or a distributed multi-tenant configuration to version 6.4.4 from version 6.4.3 only. Also, once you have upgraded your configuration, you must log out from the FortiSOAR UI and log back into FortiSOAR.

Also, note that the upgrade procedure temporarily takes the FortiSOAR application offline while the upgrade operations are taking place. We recommend that you send a prior notification to all users of a scheduled upgrade as users are unable to login to the FortiSOAR Platform during the upgrade.

To solve common issues that occur during the upgrade process, see the Troubleshooting FortiSOAR chapter in the “Deployment Guide.”