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Upgrading a FortiSOAR Enterprise Instance

To upgrade your system to FortiSOAR from 6.4.3 to 6.4.4, perform the following steps:

  1. Users who have root access must run the upgrade installer.
  2. ssh to the VM that you want to upgrade.
  3. Run the following command to download the upgrade installer:
    # wget https://update.cybersponse.com/6.4.4/upgrade-fortisoar-6.4.4.bin
    Note: If your instance can connect to "update.cybersponse.com" only by using a proxy, then ensure that the proxy is set in the /etc/wgetrc file. For example,
    use_proxy=yes
    http_proxy=<proxy_server_ip:port>
    https_proxy=<proxy_server_ip:port>
    You can also set the proxy while running the FortiSOAR Configuration Wizard or by using the csadm network command.
  4. Run the upgrade installer using the following command:
    # sh upgrade-fortisoar-6.4.4.bin
    OR
    # chmod +x upgrade-fortisoar-6.4.4.bin
    # ./upgrade-fortisoar-6.4.4.bin
    Note: The FortiSOAR upgrade installer checks /boot for disk space, and if the /boot has insufficient space, then the upgrade installer exits after displaying an appropriate error message. Steps for cleaning up /boot are present in the Clean up /boot article present in the Fortinet Knowledge Base.
    The FortiSOAR upgrade installer also checks the /var/lib/pgsql disk space to ensure that you have sufficient disk space for pgsql. If you do not have sufficient disk space for pgsql, in this case also the upgrade installer exits. In these cases, you must increase the partition size for /var/lib/pgsql. For the procedure to increase the partition size, see the 'Issues occurring in FortiSOAR due to insufficient space' section in the Deployment Troubleshooting chapter in the "Deployment Guide" for more information.
    Once you complete cleaning up /boot and/or increasing disk space (as per the messages provided by the upgrade installer) and you have sufficient space for upgrading FortiSOAR, you must re-run the upgrade installer to continue the process of upgrading FortiSOAR.
    Important: To upgrade a high availability cluster in FortiSOAR, you require to upgrade each node individually, one after the other. For more information, see the Upgrading a FortiSOAR High Availability Cluster section. For information on how to upgrade a FortiSOAR distributed multi-tenant configuration to 6.4.4, see the Upgrading a FortiSOAR Distributed Multi-Tenancy Configuration section.
  5. Once your FortiSOAR instance is upgraded, you must log out from the FortiSOAR UI and log back into FortiSOAR.

Upgrading a FortiSOAR Enterprise Instance

To upgrade your system to FortiSOAR from 6.4.3 to 6.4.4, perform the following steps:

  1. Users who have root access must run the upgrade installer.
  2. ssh to the VM that you want to upgrade.
  3. Run the following command to download the upgrade installer:
    # wget https://update.cybersponse.com/6.4.4/upgrade-fortisoar-6.4.4.bin
    Note: If your instance can connect to "update.cybersponse.com" only by using a proxy, then ensure that the proxy is set in the /etc/wgetrc file. For example,
    use_proxy=yes
    http_proxy=<proxy_server_ip:port>
    https_proxy=<proxy_server_ip:port>
    You can also set the proxy while running the FortiSOAR Configuration Wizard or by using the csadm network command.
  4. Run the upgrade installer using the following command:
    # sh upgrade-fortisoar-6.4.4.bin
    OR
    # chmod +x upgrade-fortisoar-6.4.4.bin
    # ./upgrade-fortisoar-6.4.4.bin
    Note: The FortiSOAR upgrade installer checks /boot for disk space, and if the /boot has insufficient space, then the upgrade installer exits after displaying an appropriate error message. Steps for cleaning up /boot are present in the Clean up /boot article present in the Fortinet Knowledge Base.
    The FortiSOAR upgrade installer also checks the /var/lib/pgsql disk space to ensure that you have sufficient disk space for pgsql. If you do not have sufficient disk space for pgsql, in this case also the upgrade installer exits. In these cases, you must increase the partition size for /var/lib/pgsql. For the procedure to increase the partition size, see the 'Issues occurring in FortiSOAR due to insufficient space' section in the Deployment Troubleshooting chapter in the "Deployment Guide" for more information.
    Once you complete cleaning up /boot and/or increasing disk space (as per the messages provided by the upgrade installer) and you have sufficient space for upgrading FortiSOAR, you must re-run the upgrade installer to continue the process of upgrading FortiSOAR.
    Important: To upgrade a high availability cluster in FortiSOAR, you require to upgrade each node individually, one after the other. For more information, see the Upgrading a FortiSOAR High Availability Cluster section. For information on how to upgrade a FortiSOAR distributed multi-tenant configuration to 6.4.4, see the Upgrading a FortiSOAR Distributed Multi-Tenancy Configuration section.
  5. Once your FortiSOAR instance is upgraded, you must log out from the FortiSOAR UI and log back into FortiSOAR.