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Limitations of FortiSOAR Cloud

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Limitations of FortiSOAR Cloud

  • Only two SKUs are supported, one for the Enterprise edition and the other one for Multi-tenancy (master can be used for shared tenancy use cases only).

  • High Availability (HA) is not supported. For HA, FortiCloud's intrinsic support will be leveraged.

  • Only a single FortiSOAR Cloud VM is supported per FortiCare account.

  • Upgrading FortiSOAR Cloud is a manual process as defined in the Upgrade Information chapter. Also, in case of an upgrade failure, the account owner needs to go to the FortiCloud portal and manually revert the snapshot.

Limitations of FortiSOAR Cloud

  • Only two SKUs are supported, one for the Enterprise edition and the other one for Multi-tenancy (master can be used for shared tenancy use cases only).

  • High Availability (HA) is not supported. For HA, FortiCloud's intrinsic support will be leveraged.

  • Only a single FortiSOAR Cloud VM is supported per FortiCare account.

  • Upgrading FortiSOAR Cloud is a manual process as defined in the Upgrade Information chapter. Also, in case of an upgrade failure, the account owner needs to go to the FortiCloud portal and manually revert the snapshot.