Upgrade Information
You can upgrade FortiSOAR Cloud using the Cloud portal.
- Log onto the FortiSOAR Cloud Portal and navigate to your FortiSOAR Cloud VM page:
- To take a snapshot, click the Snapshot button.
Important: Before taking the snapshot, ensure that you stop all FortiSOAR services. You must stop all the services to avoid data corruption in the snapshot. To stop the services, SSH to your FortiSOAR instance from the portal and run the following command:csadm services --stop
- Once you have completed taking the snapshot, go to the console of your FortiSOAR Cloud VM by clicking the SSH button.
- To upgrade your FortiSOAR Cloud, run the upgrade script as follows:
# sh upgrade-fortisoar-<version_number>.bin
OR# chmod +x upgrade-fortisoar-<version_number>.bin
# ./upgrade-fortisoar-<version_number>.bin
For more information on the upgrade process, see the FortiSOAR Upgrade Guide in the FortiSOAR Documentation Library.
In case the upgrade fails, collect the logs using the FortiSOAR UI. In the FortiSOAR UI, click the FortiSOAR Version Number Build number link to display the |
Downgrading to previous versions
Downgrade to previous versions of FortiSOAR Cloud is not supported.