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External Help Desk/CMDB Integration

External Help Desk/CMDB Inbound Integration

FortiSIEM has inbuilt support for ServiceNow and ConnectWise for CMDB and two-way incident integration. Other systems can be supported by creating a new Java plug-in. Follow the instructions in the FortiSIEM Service API which can be obtained from this website: https://filestore.fortinet.com/docs.fortinet.com/upload/FortiSIEMServiceAPIDocs.zip.

External Help Desk/CMDB Inbound Integration

FortiSIEM has inbuilt support for ServiceNow and ConnectWise for CMDB and two-way incident integration. Other systems can be supported by creating a new Java plug-in. Follow the instructions in the FortiSIEM Service API which can be obtained from this website: https://filestore.fortinet.com/docs.fortinet.com/upload/FortiSIEMServiceAPIDocs.zip.