Special notices
On-shore Dubai customers
The DXB-F2 Fortinet Cloud datacenter location in Dubai, United Arab Emirates (UAE) uses an on-shore local internet service provider, ensuring compliance with local UAE regulations. To comply with UAE regulations and to avoid latency issues, all on-shore (domestic) customers must use this location. See Global data centers.
Removable media access
The Profile > Removable Media Access Control option only works if you enable Malware Protection, an optional feature, when installing FortiClient on the endpoint.
Activating the FortiClientNetwork extension
After you connect FortiClient (macOS) to FortiSASE, attempts to connect to SSL VPN may fail unless you enable the FortiClientNetwork extension. The FortiSASE team ID is AH4XFXJ7DK. See the FortiClient (macOS) 7.0.13 Release Notes.
To enable the FortiClientNetwork extension:
- Go to System Preferences > Security & Privacy.
- Click the Allow button beside System software from application "FortiClientNetwork" was blocked from loading.
- Verify the status of the extension by running the
systemextensionsctl listcommand in the macOS terminal. The following provides example output when the extension is enabled: