How to reactivate a Windows VM
Occasionally, local Windows VMs may need to be reactivated. This can happen after a VM reset, firmware upgrade or unit’s factory reset.
To reactivate a Windows VM, ensure that Port3 has an active internet connection, with both the gateway and DNS properly configured.
To reactivate default or optional VMs:
- Reactivation occurs automatically after the system boots or the VM's clone number is modified and applied.
- The previously used Windows key will be applied first. If activation fails, the system will try other unused keys for the OS type until activation succeeds.
- To troubleshoot the activation process, use the following CLI command:
diagnose-debug vminit
To Reactivate Custom VMs:
- Go to the VM Settings page, click the Customize icon for the custom VM, and edit the configuration.
- After the VM boots up, configure its network to connect to the internet:
- Set IP 192.168.56.31/24 on the interface where the last two MAC address digits are 38 (e.g., 00-15-5D-C8-38-20).
- Set IP 192.168.57.31/24 on the interface where the last two MAC address digits are 39 (e.g., 00-15-5D-C8-39-20).
- Configure the default gateway as 192.168.57.1 and set a valid DNS server.
- Activate the OS using a valid Windows key.
- Save the changes.
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Reactivation can fail for different reasons, specifically when Port3 has no active internet connection, such as in air-gapped environments. For solutions in such cases, refer to the Air-Gapped Mode Deployment Guide. |