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Special Notices

Special Notices

DNS server setting

The DNS server setting for port3 is unused and it falls back to system DNS. When this occurs, DNS resolution initiated by the VMs will go through system DNS. The issue exists only on v4.2.3 GA release that has the upgraded DNS daemon. A fix is available on a special build and can be requested via Support team.

Scan Profile

After upgrading to 4.2.3 the VM Association in the Scan Profile changes the CSV extension category from User defined extension to Office Documents as intended. When a CSV file is scanned by the VM, the CSV file type is displayed as userdefined in the Job Detail.

To work around this issue after upgrade:
  1. Go to Scan Policy and Object > Scan profile.
  2. Click the VM Association tab and remove csv from the Office documents category.
  3. Click Save.
  4. Add csv back to the Office documents category and click Save.
  5. Submit a csv file to be scanned. The file type will display 'csv' in the Job Detail.

Upgrade path

A feature that was introduced in FortiSandbox v4.2.0 causes a critical bug that only affects FSA-1000F, FSA-500F and VM after upgrading to v4.2.1. We strongly recommend that customers who have upgraded to v4.2.1 upgrade to v4.2.2. Customers upgrading from v4.2.0 should upgrade to 4.2.2.

Special Notices

DNS server setting

The DNS server setting for port3 is unused and it falls back to system DNS. When this occurs, DNS resolution initiated by the VMs will go through system DNS. The issue exists only on v4.2.3 GA release that has the upgraded DNS daemon. A fix is available on a special build and can be requested via Support team.

Scan Profile

After upgrading to 4.2.3 the VM Association in the Scan Profile changes the CSV extension category from User defined extension to Office Documents as intended. When a CSV file is scanned by the VM, the CSV file type is displayed as userdefined in the Job Detail.

To work around this issue after upgrade:
  1. Go to Scan Policy and Object > Scan profile.
  2. Click the VM Association tab and remove csv from the Office documents category.
  3. Click Save.
  4. Add csv back to the Office documents category and click Save.
  5. Submit a csv file to be scanned. The file type will display 'csv' in the Job Detail.

Upgrade path

A feature that was introduced in FortiSandbox v4.2.0 causes a critical bug that only affects FSA-1000F, FSA-500F and VM after upgrading to v4.2.1. We strongly recommend that customers who have upgraded to v4.2.1 upgrade to v4.2.2. Customers upgrading from v4.2.0 should upgrade to 4.2.2.