Special Notices
Tracer engine error
When a Proxy is configured under FortiGuard > FortiSandbox Community Cloud & Threat Intelligence Settings the URL Scan returns the following error: Tracer Error: Error happens in rating engine.
To work around this issue:
- Go to System > FortiGuard.
- Under FortiSandbox Community Cloud & Threat Intelligence Settings, disable Use Proxy.
- Reboot FortiSandbox to reset the rating engine configuration.