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Administration Guide

System Information

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System Information

The System Information widget displays various information about the FortiSandbox unit and enables you to configure basic system settings.

This widget displays the following information and options:

Unit Type

The HA cluster status of the device: Standalone, Master (primary), Primary Slave (secondary), or Regular Slave (worker).

In an HA-Cluster, click Change to change the cluster status of the device.

Host Name

The name assigned to this FortiSandbox unit. Select [Change] to edit the FortiSandbox host name.

Serial Number

The serial number of this FortiSandbox unit. The serial number is unique to the FortiSandbox unit and does not change with firmware upgrades. The serial number is used for identification when connecting to the FortiGuard server.

System Time

The current time on the FortiSandbox internal clock or NTP server. Select [Change] to configure the system time.

Firmware Version

The version and build number of the firmware installed on the FortiSandbox unit.

When new firmware is available, a blinking New firmware available link appears. Clicking the link redirects you to a page where you can download and install available firmware, or manually upload firmware. You can also choose to create backup configurations.

System Configuration

The date and time of the last system configuration backup. Select Backup/Restore to browse to the System Recovery page.

Current User

The administrator that is currently logged on to the system.

Uptime

The duration of time that the FortiSandbox unit has been running since boot up.

Windows VM

Microsoft Windows VM license activation and initialization status.

Displays an up icon if the Microsoft Windows VM is activated and initialized. Displays a Caution icon if the Microsoft Windows VM is initializing or having issues. Hover the mouse pointer on the status icon to view detailed information. More information can be found in the Log & Report > VM Events page.

In addition to the pre-installed default set of Windows VM images, users can also download, install, and use optional images from the Optional VMs section in the VM Image page. Extra Windows OS licenses might be needed if the unit has none available. For example, when user tries to use Windows 10 image on a FSA-1000D unit, the user might need to purchase Windows 10 license keys from Fortinet. After purchase, the user should download their license file from the Fortinet Customer Service & Support portal. Then, click the [Upload License] link next to the Windows VM field. Browse to the license file on the management computer and click the Submit button. The system will reboot and activate the newly installed Windows guest VMs.

Microsoft Office

Microsoft Office product activation status. Select to upload a Microsoft Office license file.

Displays an Up icon if the Microsoft Office is activated and initialized. Displays a Caution icon if the Microsoft Office is initializing or having issues. The Up icon and Caution icon can both show up when Microsoft Office software is activated on certain enabled VMs, but not activated on other enabled VMs. Hover the mouse pointer on the status icon to view detailed information. More information can be found in Log & Report > VM Events page.

VM Internet Access

Displays the status of the FortiSandbox guest VM accessing the outside network.

Displays an Up icon if the VM can access the outside network. Displays a Caution icon if the VM cannot access the outside network. Hover the mouse pointer on the status icon to view detailed information. If the VM cannot access the outside network, a simulated network (SIMNET) will start by default. SIMNET provides responses of popular network services, like http where certain malware is expected. If the VM internet access is down, beside the Down icon, SIMNET status is displayed. Clicking it will enter the VM network configuration page.

FortiSandbox guest VM accesses external network through port3. The next-hop gateway and DNS settings can be configured in Scan Policy > General > Allow Virtual Machines to access external network through outgoing port3.

If port3 of FortiSandbox is behind a firewall with antivirus inspection enabled, an icon will be displayed.

FDN Download Server

Displays the status of the FDN download server. When the FDN download server is inaccessible, no update packages will be downloaded.

Displays an up icon if the system can access the FDN download server. Displays a caution icon if the system cannot access the FDN download server. Hover the mouse pointer on the status icon to view detailed information.

Community Cloud Server

Displays the status of the Sandbox Community Cloud server.

Displays an up icon if the system can access the cloud server. Displays a caution icon if the system cannot access the cloud server. Hover the mouse pointer on the status icon to view detailed information.

Web Filtering Server

Displays the status of the Web Filtering query server.

Displays an up icon if the system can access the Web Filtering query server. Displays a caution icon if the system cannot access the Web Filtering query server. Hover the mouse pointer on the status icon to view detailed information.

Antivirus DB Contract

The date that the antivirus database contract expires. If the contract expires within 15 days, a caution icon will appear.

Web Filtering Contract

The date that the web filtering contract expires. If the contract expires within 15 days, a caution icon will appear.

MacOS VM Contract

The date that the MacOS contract expires, and number of remote clones reserved in Fortinet MacOS cloud. In Cluster mode, the total reserved clone numbers will be displayed on the primary (master) node. All cluster units share collected pool of reserved clones from each unit. This means even a node that has no MacOS VM contract purchased, it can still upload MacOSX files to cloud to scan.

Windows Cloud VM Contract

This is only available on the VM00 model. Windows Cloud VMs are an extension of units' scan power by sending files to Fortinet Sandboxing cloud to scan. This line shows the date that Windows Cloud VM contract expires, and number of remote clones reserved in cloud.

In a cluster environment, each VM00 unit in the cluster can purchase Windows cloud VM seat counts to expand the cluster's scan power. These cloud VM clones are local to that VM00 unit and are not shared.

Select the edit icon to type a custom widget title and enter the refresh interval. The default refresh interval is 300 seconds.

System Information

The System Information widget displays various information about the FortiSandbox unit and enables you to configure basic system settings.

This widget displays the following information and options:

Unit Type

The HA cluster status of the device: Standalone, Master (primary), Primary Slave (secondary), or Regular Slave (worker).

In an HA-Cluster, click Change to change the cluster status of the device.

Host Name

The name assigned to this FortiSandbox unit. Select [Change] to edit the FortiSandbox host name.

Serial Number

The serial number of this FortiSandbox unit. The serial number is unique to the FortiSandbox unit and does not change with firmware upgrades. The serial number is used for identification when connecting to the FortiGuard server.

System Time

The current time on the FortiSandbox internal clock or NTP server. Select [Change] to configure the system time.

Firmware Version

The version and build number of the firmware installed on the FortiSandbox unit.

When new firmware is available, a blinking New firmware available link appears. Clicking the link redirects you to a page where you can download and install available firmware, or manually upload firmware. You can also choose to create backup configurations.

System Configuration

The date and time of the last system configuration backup. Select Backup/Restore to browse to the System Recovery page.

Current User

The administrator that is currently logged on to the system.

Uptime

The duration of time that the FortiSandbox unit has been running since boot up.

Windows VM

Microsoft Windows VM license activation and initialization status.

Displays an up icon if the Microsoft Windows VM is activated and initialized. Displays a Caution icon if the Microsoft Windows VM is initializing or having issues. Hover the mouse pointer on the status icon to view detailed information. More information can be found in the Log & Report > VM Events page.

In addition to the pre-installed default set of Windows VM images, users can also download, install, and use optional images from the Optional VMs section in the VM Image page. Extra Windows OS licenses might be needed if the unit has none available. For example, when user tries to use Windows 10 image on a FSA-1000D unit, the user might need to purchase Windows 10 license keys from Fortinet. After purchase, the user should download their license file from the Fortinet Customer Service & Support portal. Then, click the [Upload License] link next to the Windows VM field. Browse to the license file on the management computer and click the Submit button. The system will reboot and activate the newly installed Windows guest VMs.

Microsoft Office

Microsoft Office product activation status. Select to upload a Microsoft Office license file.

Displays an Up icon if the Microsoft Office is activated and initialized. Displays a Caution icon if the Microsoft Office is initializing or having issues. The Up icon and Caution icon can both show up when Microsoft Office software is activated on certain enabled VMs, but not activated on other enabled VMs. Hover the mouse pointer on the status icon to view detailed information. More information can be found in Log & Report > VM Events page.

VM Internet Access

Displays the status of the FortiSandbox guest VM accessing the outside network.

Displays an Up icon if the VM can access the outside network. Displays a Caution icon if the VM cannot access the outside network. Hover the mouse pointer on the status icon to view detailed information. If the VM cannot access the outside network, a simulated network (SIMNET) will start by default. SIMNET provides responses of popular network services, like http where certain malware is expected. If the VM internet access is down, beside the Down icon, SIMNET status is displayed. Clicking it will enter the VM network configuration page.

FortiSandbox guest VM accesses external network through port3. The next-hop gateway and DNS settings can be configured in Scan Policy > General > Allow Virtual Machines to access external network through outgoing port3.

If port3 of FortiSandbox is behind a firewall with antivirus inspection enabled, an icon will be displayed.

FDN Download Server

Displays the status of the FDN download server. When the FDN download server is inaccessible, no update packages will be downloaded.

Displays an up icon if the system can access the FDN download server. Displays a caution icon if the system cannot access the FDN download server. Hover the mouse pointer on the status icon to view detailed information.

Community Cloud Server

Displays the status of the Sandbox Community Cloud server.

Displays an up icon if the system can access the cloud server. Displays a caution icon if the system cannot access the cloud server. Hover the mouse pointer on the status icon to view detailed information.

Web Filtering Server

Displays the status of the Web Filtering query server.

Displays an up icon if the system can access the Web Filtering query server. Displays a caution icon if the system cannot access the Web Filtering query server. Hover the mouse pointer on the status icon to view detailed information.

Antivirus DB Contract

The date that the antivirus database contract expires. If the contract expires within 15 days, a caution icon will appear.

Web Filtering Contract

The date that the web filtering contract expires. If the contract expires within 15 days, a caution icon will appear.

MacOS VM Contract

The date that the MacOS contract expires, and number of remote clones reserved in Fortinet MacOS cloud. In Cluster mode, the total reserved clone numbers will be displayed on the primary (master) node. All cluster units share collected pool of reserved clones from each unit. This means even a node that has no MacOS VM contract purchased, it can still upload MacOSX files to cloud to scan.

Windows Cloud VM Contract

This is only available on the VM00 model. Windows Cloud VMs are an extension of units' scan power by sending files to Fortinet Sandboxing cloud to scan. This line shows the date that Windows Cloud VM contract expires, and number of remote clones reserved in cloud.

In a cluster environment, each VM00 unit in the cluster can purchase Windows cloud VM seat counts to expand the cluster's scan power. These cloud VM clones are local to that VM00 unit and are not shared.

Select the edit icon to type a custom widget title and enter the refresh interval. The default refresh interval is 300 seconds.