Verify the Rating and Tracer engines

Once the FortiSandbox VM license has been validated, the rating and tracer engines will download automatically from FortiGuard Distribution Network (FDN) and install within an hour. If your FortiSandbox is not able to reach FDN, log on to support site to download the engines and upload them manually to the system.

To verify the engines downloaded:

1. Go to System > FortiGuard.

2. In the Sandbox Rating Engine and Sandbox Tracer Engine rows:

   • Check the Last Update Time.

   • Verify the Last Check Status is Successful.

To download the rating and tracer engines from the Customer Support site:

This task is only required when the engines do not download and install automatically.

1. Log in to FortiCloud.

2. In the banner, click Support > Service Updates.

3. In the left navigation pane, click FortiSandbox.

4. In the Engine column, click the link to download the file.

To upload the engine file:

This task is only required when the engines do not download and install automatically.

1. Go to System > FortiGuard.
2. Next to Upload Package File click Select File.
3. Navigate to file location on your device and click Open.
4. Click Submit.