Registering your FortiSandbox VM
To obtain the FortiSandbox VM license file you must first register your FortiSandbox VM with Fortinet Customer Service & Support.
To register your FortiSandbox VM:
- Log in to the Fortinet Customer Service & Support portal using an existing support account or select Create an Account to create a new account.
- In the toolbar select Asset > Register/Renew. The Registration Wizard opens.
- Enter the registration code from the FortiSandbox VM License Certificate that was emailed to you, then select Next. The Registration Info page is displayed.
- Enter your support contract number, product description, Fortinet Partner, and IP address in the requisite fields, then select Next.
- On the Fortinet Product Registration Agreement page, select the checkbox to indicate that you have read, understood, and accepted the service contract, then select Next to continue to the Verification page.
- The verification page displays the product entitlement. Select the checkbox to indicate that you accept the terms then select Confirm to submit the request.
- From the Registration Completed page you can download the FortiSandbox VM license file, select Register More to register another FortiSandbox VM, or select Finish to complete the registration process.
Select License File Download to save the license file (.
lic) to your management computer. See Uploading the license file for instructions on uploading the license file to your FortiSandbox VM via the GUI.
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As a part of the license validation process FortiSandbox VM compares its IP address with the IP information in the license file. If a new license has been imported or the FortiSandbox VM’s IP address has been changed, the FortiSandbox VM must be rebooted in order for the system to validate the change and operate with a valid license. |
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The Customer Service & Support portal currently does not support IPv6 for FortiSandbox VM license validation. You must specify an IPv4 address in both the support portal and the port management interface. |