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Uploading the license file

Uploading the license file

Before using the FortiSandbox you must enter the license file that you downloaded from the Customer Service & Support portal upon registration.

To upload the license file:
  1. Log in to the FortiSandbox GUI using username admin with no password.
  2. After you log in, you must change the admin password and then log in again using the new password.
  3. Go to the System Information widget on the dashboard.
  4. In the VM License field, select Upload License. The VM License Upload page opens.
  5. Select Browse, locate the VM license file (.lic) on your computer, then select OK to upload the license file.

    A reboot message will be shown, then the FortiSandbox system will reboot and load the license file.

  6. Refresh your browser and log back into FortiSandbox (username admin, new password).

    The VM registration status appears as valid in the System Information widget once the license has been validated.

Note

As a part of the license validation process FortiSandbox compares its IP address with the IP information in the license file. If a new license has been imported or the FortiSandbox’s IP address has been changed, the FortiSandbox must be rebooted in order for the system to validate the change and operate with a valid license.

Tooltip

If the IP address in the license file and the IP address configured in the FortiSandbox do not match, you will receive an error message when you log back into the VM.

If this occurs, you will need to change the IP address in the Customer Service & Support portal to match the management IP and re-download the license file.

Uploading the license file

Before using the FortiSandbox you must enter the license file that you downloaded from the Customer Service & Support portal upon registration.

To upload the license file:
  1. Log in to the FortiSandbox GUI using username admin with no password.
  2. After you log in, you must change the admin password and then log in again using the new password.
  3. Go to the System Information widget on the dashboard.
  4. In the VM License field, select Upload License. The VM License Upload page opens.
  5. Select Browse, locate the VM license file (.lic) on your computer, then select OK to upload the license file.

    A reboot message will be shown, then the FortiSandbox system will reboot and load the license file.

  6. Refresh your browser and log back into FortiSandbox (username admin, new password).

    The VM registration status appears as valid in the System Information widget once the license has been validated.

Note

As a part of the license validation process FortiSandbox compares its IP address with the IP information in the license file. If a new license has been imported or the FortiSandbox’s IP address has been changed, the FortiSandbox must be rebooted in order for the system to validate the change and operate with a valid license.

Tooltip

If the IP address in the license file and the IP address configured in the FortiSandbox do not match, you will receive an error message when you log back into the VM.

If this occurs, you will need to change the IP address in the Customer Service & Support portal to match the management IP and re-download the license file.