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Administration Guide

Data Storage Issues

Data Storage Issues

If FortiRecorder cannot locally store any data such as logs, reports, and video, and FortiRecorder has been storing data but has suddenly stopped, first verify that FortiRecorder has not used all of its local storage capacity by entering this CLI command:

diagnose hardware sysinfo df

which will include disk usage for all mounted file systems, such as:

Note

You can use alerts to notify you when FortiRecorder has almost consumed its hard disk space. You can also configure FortiRecorder to overwrite old logs rather than stopping logging when the disk is full. (Keep in mind, however, that this may not prevent full disk problems for other features. To free disk space, delete files such as old reports and video that you no longer need.)

If a full disk is not the problem, examine the configuration to determine if an administrator has disabled those features that store data.

If neither of those indicate the cause of the problem, verify that the disk’s file system has not been mounted in read-only mode, which can occur if the hard disk is experiencing problems with its write capabilities. For details, contact Fortinet Technical Support.

Removing individual video clips

There is no option to remove an individual recording but the command to remove all videos on the system is:

# execute partitionlogdisk

# execute formatvideodisk

This will require a system reboot.

Data Storage Issues

If FortiRecorder cannot locally store any data such as logs, reports, and video, and FortiRecorder has been storing data but has suddenly stopped, first verify that FortiRecorder has not used all of its local storage capacity by entering this CLI command:

diagnose hardware sysinfo df

which will include disk usage for all mounted file systems, such as:

Note

You can use alerts to notify you when FortiRecorder has almost consumed its hard disk space. You can also configure FortiRecorder to overwrite old logs rather than stopping logging when the disk is full. (Keep in mind, however, that this may not prevent full disk problems for other features. To free disk space, delete files such as old reports and video that you no longer need.)

If a full disk is not the problem, examine the configuration to determine if an administrator has disabled those features that store data.

If neither of those indicate the cause of the problem, verify that the disk’s file system has not been mounted in read-only mode, which can occur if the hard disk is experiencing problems with its write capabilities. For details, contact Fortinet Technical Support.

Removing individual video clips

There is no option to remove an individual recording but the command to remove all videos on the system is:

# execute partitionlogdisk

# execute formatvideodisk

This will require a system reboot.