Resources
Fortinet provides many resources to help you configure and use Fortinet devices, software, and services:
Fortinet Document Library |
Access Fortinet product documentation, including administration guides, reference manuals, release notes, hardware manuals, and QuickStart guides. |
Fortinet Video Library |
Become proficient in Fortinet technology with free, learn-as-you-go, videos. |
Knowledge Base |
A central repository of technical notes, tips, troubleshooting and debugging, and instructions primarily provided by the technical support team. |
FortiGuard Labs |
Information on the latest internet threats, security advisories, hot bulletins, and malware through the threat encyclopedia. This database has more than four million records and provides access to the signature database. The FortiGuard network resources helps you keep up to date with the security landscape through Advisories & Reports, FortiGuard services, and a Resource library. |
Fortinet Blog |
Read articles and essays about a variety of security related topics. |
Customer Service & Support (FortiCloud) |
Start a chat, open a ticket, or call in for immediate service. Be aware of your support SLA with regards to receiving assistance based on the issue severity and Return Merchandise Authorization (RMA) replacement times. |
Forti-Companions |
The Forti-Companion to Technical Support and Forti-Companion to RMA Services documents provide information to help you make the best use of the Technical Support and RMA services. |
Professional Services https://www.fortinet.com/support/support-services/professional-services |
Assistance with configuring your FortiProxy, and other Fortinet products. |
NSE Training Institute |
Sign up for computer based or instructor led training and hands on labs. |