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    • FortiPresence Cloud Administration Guide

    Home FortiPresence 22.4.0 FortiPresence Cloud Administration Guide
    22.4.0
    24.2.a
    24.1.a
    23.4.0
    23.3.0
    22.4.0

    Signing-on for FortiPresence

    Signing-on for FortiPresence

    This release provides single sign-on support for FortiPresence along with FortiCloud suite of products. FortiPresence is accessible via the FortiCloud GUI - https://support.fortinet.com and https://presence.fortinet.com. However, if you access https://presence.fortinet.com, you are redirected to the FortiCloud login page.
    The FortiCloud login page can also be accessed via https://support.fortinet.com.

    How do I login if…?

    Steps

    I am a new user of FortiPresence
    1. Registering on FortiCloud
    2. Accessing FortiPresence

    I am an existing user of FortiPresence but not registered on https://support.fortinet.com

    I am an existing user of FortiPresence and registered on https://support.fortinet.com with the same email ID as that of the FortiPresence account.
    1. Accessing FortiPresence

    I am an existing user of FortiPresence and registered on https://support.fortinet.com with a different email ID as that of the FortiPresence account.
    1. Login into https://support.fortinet.com to map your FortiCloud email ID to your existing FortiPresence account.
    2. Once logged in, select FortiPresence from the product banner as described in Accessing FortiPresence, you are provided with options to setup a new FortiPresence account or migrate your existing account.
    3. Select the option to migrate the existing FortiPresence account and then provide your FortiPresence account details - email ID, password, and other fields.

    Your FortiPresence account is migrated to the https://support.fortinet.com registered email ID.

    Previous
    Next

    Signing-on for FortiPresence

    Signing-on for FortiPresence

    This release provides single sign-on support for FortiPresence along with FortiCloud suite of products. FortiPresence is accessible via the FortiCloud GUI - https://support.fortinet.com and https://presence.fortinet.com. However, if you access https://presence.fortinet.com, you are redirected to the FortiCloud login page.
    The FortiCloud login page can also be accessed via https://support.fortinet.com.

    How do I login if…?

    Steps

    I am a new user of FortiPresence
    1. Registering on FortiCloud
    2. Accessing FortiPresence

    I am an existing user of FortiPresence but not registered on https://support.fortinet.com

    I am an existing user of FortiPresence and registered on https://support.fortinet.com with the same email ID as that of the FortiPresence account.
    1. Accessing FortiPresence

    I am an existing user of FortiPresence and registered on https://support.fortinet.com with a different email ID as that of the FortiPresence account.
    1. Login into https://support.fortinet.com to map your FortiCloud email ID to your existing FortiPresence account.
    2. Once logged in, select FortiPresence from the product banner as described in Accessing FortiPresence, you are provided with options to setup a new FortiPresence account or migrate your existing account.
    3. Select the option to migrate the existing FortiPresence account and then provide your FortiPresence account details - email ID, password, and other fields.

    Your FortiPresence account is migrated to the https://support.fortinet.com registered email ID.

    Previous
    Next