Registering on FortiCloud
Prior to using FortiPresence, you are required to register on the FortiCloud portal. Use the https://support.fortinet.com access link to register on the FortiCloud portal. A security code is emailed to the address specified during registration; use the code to complete registration and activate your account.
Adding IAM Users
The Identity and Access Management (IAM) is a service to help you control access to FortiCloud portals and assets. You can use the portal to manage users, authentication credentials, and asset permissions. For more information, see FortiCloud documentation. Access the IAM service from the FortiCloud portal using the master FortiPresence account.
- Navigate to IAM Users and click Add IAM User.
-
(Optional) Click Apply same permissions as existing User, and then select a user from the dropdown. You can configure the permissions later.
- To create a new user, enter a unique Username, Full Name, Email address, Phone number, and Description (optional).

- Click Next and configure User Permissions. (Optional) Add the user to an IAM user group, click IAM User Group, and select a group from the dropdown. The Effect Asset Permissions and the Effective Portal Permissions are displayed. Click Next.
OR - Select an asset group from the Asset Permissions list.
- Configure the Portal Permissions for the required portals. Click on the edit icon against the portal, update the following and click Confirm.
Permission
Description
Allow Portal Access Toggle Yes to allow access to a portal. Access Type Select the Access Type that is defined by the selected portal. The allowed access types can vary for different portals. Additional Permisssion Allow Additional Permission based on the selected access type. The additional permission also varies for different portals.
- Configure the Cloud Management & Services permissions to enable access to FortiPresence. Click add (+) and select FortiPresence from the list.
-
Click the edit icon and configure the required permissions for FortiPresence.
- Toggle Yes to allow access to FortiPresence.
- Select the required Access Type, Admin (all permissions similar to the master account) or Read-Only (only view permissions).
- Click Confirm.

- Click Next and review the displayed user information.

- Click Confirm. Click Download CSV to download the new user's credentials.
After this procedure is successfully completed, you are sent the login credentials after the required validation.