Additional Notes
This section describes some generic guidelines/information to using FortiPresence VM.
- Any create and delete operation can take up to a maximum of 3 minutes to be visible on the FortiPresence VM GUI.
- For setups involving multiple devices (FortiWLC/FortiGate) behind the NAT sharing the same public IP address, you are required to create a RADIUS client entry for each device type on the FortiPresence VM GUI.
- FortiWLC: The FortiWLC SSID must be configured in the tunnel mode; SSIDs in the bridge mode are NOT supported for Captive Portals.
- FortiGate/FortiLAN Cloud: While configuring settings on SSID, set the Redirect URL to Specific URL and configure https://<FortiPresence Connect FQDN>/portal/success as the URL. This is required for FortiPresence VM to register the device and user details. FortiPresence VM Portal Management provides options to set redirect after authentication to Original Request URL, Specific URL, or Default Success Page.
- FortiGate: The supported authentication methods for FortiPresence VM are PAP, MS-CHAP, MS-CHAP-v2.
- FortiPresence VM is General Data Protection Regulation (GDPR) compliant.