Fortinet black logo

Administrative Settings

1.2.0
Copy Link
Copy Doc ID d9192d21-7d22-11ec-a0d0-fa163e15d75b:913452
Download PDF

Administrative Settings

This section describes some additional FortiPresence VM settings.

Navigate to Admin > Settings.

Setting Description
Threshold

Select the sites for which to apply thresholds.

Bounce Time Limit - This setting aids in collecting bounce rate analytics, that is, total number of stayed/engaged visitors based on the bounce rate threshold configured. Visitors who spend more time than the configured Bounce Time Limit are classified as stayed and the ones less than the bounce rate as bounced. This visitor statistics is reported in Presence Dashboard under Bounce Rate chart.

Dwell Inactive Time Limit - This setting aids in collecting dwell time analytics, that is, the visitor dwell time based on the Dwell Inactive Time Limit threshold. If a visitor is seen after a gap of the configured threshold, it is considered as a new dwelling session for dwell time calculation. If the visitor is seen within the configured threshold, the dwell session continues. This visitor statistics is reported in Presence Dashboard under Dwell Time chart.

Current View Time - This setting applies to the visitor data displayed in the Current View Dashboard and Location Floor Analytics. The default is 24 hours. You can customize the view time using this option.

Min Count of Observations - This setting lends accuracy to the visitor data on the dashboards. You can filter out random MAC addresses from devices in and around your establishment by setting the count of observations. Based on this setting visitor is reported only if he is seen more than or equal to Min Count of Observations. Note that the device reporting interval can be set while configuring location services.

Organisational Unique Identifier (OUI) – When enabled, this setting filters out the non OUI MAC Addresses and is applicable for all the dashboards.

Filter Employees – This setting is enabled by default and filters out the employee MAC addresses added in the Employees tab from site level analytics.

Detect Fixed Assets – You can specify threshold parameters that determine fixed assets to be excluded from analytics.
The threshold parameters are number of hours and number of days (maximum: 7 days). If a device MAC address is detected for more than the configured number of hours per day for the configured number of (consecutive) days then that device is declared a fixed asset and is excluded from analytics.
For example, if the threshold configuration is 5 hours and 3 days, then any device detected for more than 5 hours per day for a period of 3 consecutive days is declared a fixed asset. To view the fixed assets filtered for the configured threshold, select Auto-Detected Fixed Assets in Settings > Fixed Assets.

Site Business Time – You can configure data collection duration for the FortiPresence VM dashboards. Different operating hours are configured for different days of the week. Configure the Opening Time and Closing Time for each day of the week. This threshold is configured per site.

Discovered APs

Unique project name and secret key is generated for each account on FortiPresence VM. These are used to configure location services on FortiAPCloud/ FortiGate/FortiWLC.

The AP name, MAC address, serial number, timestamp, site, firmware version, license expiry date, location, and state (Active (identification of packets received in the last 24 hours) or Inactive (no identification of packets received in the last 24 hours)) are displayed.

If FortiPresence VM does not receive the Identification (ID) packets for any of the planned APs in the discovered AP list for more than 24 hours, a notification is sent to the FortiPresence VM registered email address of the account containing the list of such AP/APs which are in inactive state. The email notification is sent once every day until all planned APs return to active state.

You can sort the displayed column based on the name, timestamp, site, expiry date, and state.

The Location server IP (App Server IP) and port are also displayed here. The APs with location services enabled are displayed here. See Configuring Location Services.

Fixed Assets

The fixed assets added to this list are excluded from locationing services and analytics.

Add manually or upload in a .csv format (similar to the sample file available for download) the fixed assets, for example, printers, cameras, scanners, in your establishment. You can specify the placement co-ordinates (X and Y Axis) of fixed assets on the map. You can place these assets on the map while creating/editing sites.

Select Manual Fixed Assets to view the fixed assets uploaded manually and select Auto-Detected Fixed Assets to view the fixed assets determined by the thresholds configured in Thresholds (Detect Fixed Assets) tab.

Employees

Select the site and manually add the MAC address or upload the file in the format similar to the sample file available for download.

Once the MAC addresses are added, go to the Threshold tab and select the filter (enabled by default).

License

The valid license files are uploaded in the .lic format. The existing license details are also displayed.

SMTP Settings

Configure the SMTP settings to send FortiPresence related emails. The emails are configured using the Plain/CRAM-MD5/Login SMTP authentication methods and SSL/TLS authentication encryption methods.

Administrative Settings

This section describes some additional FortiPresence VM settings.

Navigate to Admin > Settings.

Setting Description
Threshold

Select the sites for which to apply thresholds.

Bounce Time Limit - This setting aids in collecting bounce rate analytics, that is, total number of stayed/engaged visitors based on the bounce rate threshold configured. Visitors who spend more time than the configured Bounce Time Limit are classified as stayed and the ones less than the bounce rate as bounced. This visitor statistics is reported in Presence Dashboard under Bounce Rate chart.

Dwell Inactive Time Limit - This setting aids in collecting dwell time analytics, that is, the visitor dwell time based on the Dwell Inactive Time Limit threshold. If a visitor is seen after a gap of the configured threshold, it is considered as a new dwelling session for dwell time calculation. If the visitor is seen within the configured threshold, the dwell session continues. This visitor statistics is reported in Presence Dashboard under Dwell Time chart.

Current View Time - This setting applies to the visitor data displayed in the Current View Dashboard and Location Floor Analytics. The default is 24 hours. You can customize the view time using this option.

Min Count of Observations - This setting lends accuracy to the visitor data on the dashboards. You can filter out random MAC addresses from devices in and around your establishment by setting the count of observations. Based on this setting visitor is reported only if he is seen more than or equal to Min Count of Observations. Note that the device reporting interval can be set while configuring location services.

Organisational Unique Identifier (OUI) – When enabled, this setting filters out the non OUI MAC Addresses and is applicable for all the dashboards.

Filter Employees – This setting is enabled by default and filters out the employee MAC addresses added in the Employees tab from site level analytics.

Detect Fixed Assets – You can specify threshold parameters that determine fixed assets to be excluded from analytics.
The threshold parameters are number of hours and number of days (maximum: 7 days). If a device MAC address is detected for more than the configured number of hours per day for the configured number of (consecutive) days then that device is declared a fixed asset and is excluded from analytics.
For example, if the threshold configuration is 5 hours and 3 days, then any device detected for more than 5 hours per day for a period of 3 consecutive days is declared a fixed asset. To view the fixed assets filtered for the configured threshold, select Auto-Detected Fixed Assets in Settings > Fixed Assets.

Site Business Time – You can configure data collection duration for the FortiPresence VM dashboards. Different operating hours are configured for different days of the week. Configure the Opening Time and Closing Time for each day of the week. This threshold is configured per site.

Discovered APs

Unique project name and secret key is generated for each account on FortiPresence VM. These are used to configure location services on FortiAPCloud/ FortiGate/FortiWLC.

The AP name, MAC address, serial number, timestamp, site, firmware version, license expiry date, location, and state (Active (identification of packets received in the last 24 hours) or Inactive (no identification of packets received in the last 24 hours)) are displayed.

If FortiPresence VM does not receive the Identification (ID) packets for any of the planned APs in the discovered AP list for more than 24 hours, a notification is sent to the FortiPresence VM registered email address of the account containing the list of such AP/APs which are in inactive state. The email notification is sent once every day until all planned APs return to active state.

You can sort the displayed column based on the name, timestamp, site, expiry date, and state.

The Location server IP (App Server IP) and port are also displayed here. The APs with location services enabled are displayed here. See Configuring Location Services.

Fixed Assets

The fixed assets added to this list are excluded from locationing services and analytics.

Add manually or upload in a .csv format (similar to the sample file available for download) the fixed assets, for example, printers, cameras, scanners, in your establishment. You can specify the placement co-ordinates (X and Y Axis) of fixed assets on the map. You can place these assets on the map while creating/editing sites.

Select Manual Fixed Assets to view the fixed assets uploaded manually and select Auto-Detected Fixed Assets to view the fixed assets determined by the thresholds configured in Thresholds (Detect Fixed Assets) tab.

Employees

Select the site and manually add the MAC address or upload the file in the format similar to the sample file available for download.

Once the MAC addresses are added, go to the Threshold tab and select the filter (enabled by default).

License

The valid license files are uploaded in the .lic format. The existing license details are also displayed.

SMTP Settings

Configure the SMTP settings to send FortiPresence related emails. The emails are configured using the Plain/CRAM-MD5/Login SMTP authentication methods and SSL/TLS authentication encryption methods.