Fortinet white logo
Fortinet white logo

Upgrading FortiPresence VM

Upgrading FortiPresence VM

This section describes the upgrade to the latest version of FortiPresence VM.

Notes:

  • Upgrade Infrastructure services before Application services.
  • Both Infrastructure and Application servers should have the same version.
  • Pre-upgrade version specific tars must be available on both the servers.
  • Use release specific CLI scripts for upgrade.
  • Logs are generated on the Application server when an upgrade is unsuccessful. You can share this with Customer Support teams if required.
  • The system is reverted to the pre-upgrade version if the upgrade is unsuccessful.

Perform these steps to upgrade the Infrastructure and application services,

  1. Download these files from the Fortinet Support portal.
    Infrastructure server: FPVM-infra-x.x.x-buildXXXX and FPVM-cli-x.x.x-buildxxxx
    Application server: FPVM-apps-x.x.xbuildxxx and FPVM-cli-x.x.x-buildxxxx
  2. Login as presence user and copy the downloaded files to the VM servers. Use the following commands.
    sftp username@<SFTP_server_IP>:<filename.tar>
    OR
    scp username@<SCP_server_IP>:<filename.tar> /presence
  3. Extract the latest CLI script on the Infrastructure server (as presence user).
    tar –xzf FPVM-cli-x.x.x-buildxxx presence-infra
  4. Run the presence-infra –-upgrade command on the Infrastructure server to upgrade the services and follow the instructions.
    After successful upgrade of the Infrastructure services, upgrade the Application services.
  5. Extract the latest CLI script on the Application server (as presence user).
    tar –xzf FPVM-cli-X.X.X-buildXXXX presence-apps
  6. Run the presence-apps –-upgrade command on the Application server to upgrade the services and follow the instructions.
  7. After successful upgrade, login into FortiPresence VM to use the services.

Note: After successful upgrade, retain the tars of the latest version and delete the tars of older versions.

Upgrading FortiPresence VM

Upgrading FortiPresence VM

This section describes the upgrade to the latest version of FortiPresence VM.

Notes:

  • Upgrade Infrastructure services before Application services.
  • Both Infrastructure and Application servers should have the same version.
  • Pre-upgrade version specific tars must be available on both the servers.
  • Use release specific CLI scripts for upgrade.
  • Logs are generated on the Application server when an upgrade is unsuccessful. You can share this with Customer Support teams if required.
  • The system is reverted to the pre-upgrade version if the upgrade is unsuccessful.

Perform these steps to upgrade the Infrastructure and application services,

  1. Download these files from the Fortinet Support portal.
    Infrastructure server: FPVM-infra-x.x.x-buildXXXX and FPVM-cli-x.x.x-buildxxxx
    Application server: FPVM-apps-x.x.xbuildxxx and FPVM-cli-x.x.x-buildxxxx
  2. Login as presence user and copy the downloaded files to the VM servers. Use the following commands.
    sftp username@<SFTP_server_IP>:<filename.tar>
    OR
    scp username@<SCP_server_IP>:<filename.tar> /presence
  3. Extract the latest CLI script on the Infrastructure server (as presence user).
    tar –xzf FPVM-cli-x.x.x-buildxxx presence-infra
  4. Run the presence-infra –-upgrade command on the Infrastructure server to upgrade the services and follow the instructions.
    After successful upgrade of the Infrastructure services, upgrade the Application services.
  5. Extract the latest CLI script on the Application server (as presence user).
    tar –xzf FPVM-cli-X.X.X-buildXXXX presence-apps
  6. Run the presence-apps –-upgrade command on the Application server to upgrade the services and follow the instructions.
  7. After successful upgrade, login into FortiPresence VM to use the services.

Note: After successful upgrade, retain the tars of the latest version and delete the tars of older versions.