Viewing campaign statistics

View a summary of the campaign details, as well as detailed response statistics. You can view the campaign statistics for active and archived campaigns.

To view the campaign statistics:

Go to Campaigns. The campaign list is displayed.
(Optional) Click the Archived tab. Campaigns are saved to the Archived tab after the campaign is completed.
Click the campaign name. The Campaign - Details page is displayed.

Campaign Summary

The Campaign Summary monitor displays the Campaign Name, Campaign Mail Title, Email Schedule, Campaign Mail Sender, Track User Reply, Use Attachment and Clicking Behavior. If an attachment was used, the monitor displays Filename.

Campaign Name	The name you entered when you created the campaign.
Campaign Status	Pending when a new campaign is created and is yet to be started or Failed if the campaign fails.
Error	Displays the error due to which the campaign failed. You can use this information for troubleshooting purposes.
Campaign Mail Title	The subject line of the email.
Scheduled At	Displays campaign schedule information including, time and date.
Email Schedule	Either All At Once or Random.
Campaign Mail Sender	The email From address.
SMTP Gateway Server	The name and domain of the SMTP Gateway Server if one was used.
Custom Domains	The selected custom domains.
Track User Reply	Yes if email has no click or attachments but simulates an actual spear-phish to see which users respond and/or attach compromising information.
Use Attachment	A PDF is attached to the email.
Clicking Behavior	One of Landing Page, Preset or Only Redirect URL.
Landing Page Type	System or Custom.
Landing Page Name	The name entered in the Title field of the landing page.
Filename	The name used for the attachment.
Training Topic Name	The training page name.
Risk Grade	The letter grade between A and F assigned to the campaign.

Campaign Timeline

The Campaign Timeline widget displays when the campaign was created, started and finished.

Campaign Status

The Campaign Status monitor displays the number of emails that were delivered and bounced.

The Campaign Status monitor displays the following information:

Sent	The number of emails sent to the user group.
Sending	The number of emails waiting to be sent.
Sent Error	The number of emails that bounced.

Campaign Preview

The Campaign Preview monitor displays a preview of the email that was distributed to users.

User Pass Rate

The User Pass Rate chart displays the pass rate as a pie chart. Hover over the chart to view the number of recipients who passed or failed.

Campaign Stats

The Campaign Stats monitor displays information about how the recipient interacted with the email. Hover over the chart to view the number of emails for each category.

Sent

The number of emails sent to the user group.

Sent Error

The number of emails that bounced.

Opened

The number of recipients who opened the email.

Link Clicked

The number of recipients who clicked the redirect link.

QR Code Scanned

The number of recipients who scanned the QR code.

Submitted

The number of recipients who entered information on the landing page.

FortiPhish does not save the data entered by the user in the landing page.

Reported

The number of recipients who reported the phishing email as suspicious.

Executed

The number of recipients who opened or executed the file attached in the phishing email.

FortiPhish will not be able to collect the Executed metric when the attached PDF is previewed in a reader that disables links for security purposes.

Replied

The number of recipients who replied to the email.

Campaign Training Stats

The Campaign Training Stats chart displays the number of recipients who completed and did not complete training for the campaign.

A recipient is counted as Training Complete after they acknowledge they have reviewed the information in the training web page. For information about On Click Training, see Creating campaigns.

User Profile

The User Profile monitor displays information about the device the recipient used to view the email. Hover over the cart to see the value for each category.

The User Profile monitor displays the followling information:

OS	The operating system of the device.
Device	The device hardware.
Browser	The browser the recipient used to view the email.

Recipient Stats

The Recipient Stats monitor displays the recipient statistics.

The Recipient Stats monitor displays the following information:

Email	The user email address.
Risk Grade	The letter grade between A and F assigned to the recipient . An A indicates the user poses minimal risk and a F grade indicates the user poses the maximum risk to the organization.If the campaign is active, then the Risk Grade will be NA on the Dashboard and Monitoring pages.
User Group	The user group the recipient belongs to.
Status	Displays the recipient's response Sent, Pending, Opened, Clicked, Submitted, QR Code Scanned, Reported, Executed and Training Complete/Training Incomplete.
Client IP	The recipient's IP address.
Location	The recipient's country.
Reporting Speed	The recipient's response time. Platinum: Under 30 seconds Gold: Under 5 minutes Silver: Under 30 minutes Bronze: Under 59 minutes An empty field indicates the recipient did not report the phish attempt. To view the actual response time, hover over the medallion.
Action	Click the View Timelines icon to view the date and times of the recipient's actions. Click the View User icon to view the detailed user information. See User Profile.

Usergroup Stats

The Usergroup Stats displays group statics.

The Usergroup Stats displays the following information:

User Group	The user group name.
Risk Grade	The letter grade between A and F assigned to the group. An A indicates the group poses minimal risk and a F grade indicates the group poses the maximum risk to the organization.
Sent	The number of emails sent to the user group.
Sent Error	The number of emails that bounced.
Opened	The number of recipients who opened the email.
Link Clicked	The number of recipients who clicked the redirect link.
QR Code Scanned	The number of recipients who scanned the QR code.
Submitted	The number of recipients who entered information on the landing page.
Reported	The number of recipients who reported the phishing email as suspicious.
Replied	The number of recipients who replied to the email.
Training Complete	The number of recipients who have finished the training.
Training Incomplete	The number of recipients who have been enrolled but did not finish the training.