Upgrade Considerations

FortiNAC is offline during the upgrade process. It is recommended to schedule a maintenance window of 30 minutes - 1 hr to perform the upgrade and validate.
- FortiNAC stops processing RADIUS requests
- Captive portal is unavailable
- FortiNAC policies do not apply
There is no option to roll back or downgrade the FortiNAC software version or CentOS Operating System updates.
- Virtual appliances: Create a snapshot prior to upgrade in order to roll back to the previous software version if necessary
- Hardware appliances: There is no solution to roll back
Systems may have specific configurations that are not persistent through an upgrade. Attempting to upgrade via the Administration UI will trigger an alert and the upgrade will not proceed. In such situations, a support ticket should be opened to schedule the upgrade.

FortiNAC is offline during the upgrade process. It is recommended to schedule a maintenance window of 30 minutes - 1 hr to perform the upgrade and validate.

FortiNAC stops processing RADIUS requests
Captive portal is unavailable
FortiNAC policies do not apply

There is no option to roll back or downgrade the FortiNAC software version or CentOS Operating System updates.

Virtual appliances: Create a snapshot prior to upgrade in order to roll back to the previous software version if necessary
Hardware appliances: There is no solution to roll back

Systems may have specific configurations that are not persistent through an upgrade. Attempting to upgrade via the Administration UI will trigger an alert and the upgrade will not proceed. In such situations, a support ticket should be opened to schedule the upgrade.

Upgrade Instructions and Considerations

Upgrade Considerations

Upgrade Considerations

Upgrade Considerations