End of Support

Agent

Versions 2.x and below of the Fortinet Agent will no longer be supported. FortiNAC may allow the agent to communicate but functionality will be disabled in future versions. Please upgrade to either the Safe Harbor or latest release of the Fortinet Agent at your earliest convenience.

Fortinet Mobile Agent for iOS will no longer be supported. It will be completely removed in a future version. EasyConnect features are not affected as they do not require an agent on iOS.

Software

When a code series has been announced End of Support, no further maintenance releases are planned. Customer specific fixes will still be done.

Hardware

Physical appliance hardware reaches end-of-support when the maintenance contract is non-renewed, or at the end of year 4 (48 months beyond purchase date), whichever is first.

Appliance Operating System

Fortinet relies on the CentOS organization to publish periodic bug fixes and security updates for the CentOS Distribution.

CentOS 5

Effective March 31, 2017, CentOS will no longer provide updates for CentOS 5. Any vulnerabilities found with CentOS 5 after March 31st will not be addressed. FortiNAC software releases will continue to be supported on CentOS 5 through December 31, 2018.

As of 2016 Fortinet’s appliances are based on the CentOS 7 Linux distribution. New appliance migration options are available for customers with CentOS 5 appliances who require operating system vulnerability patches, maintenance updates and new features available on CentOS 7.

CentOS 7

Effective June 30 2024, CentOS will no longer provide updates for CentOS 7. Any vulnerabilities found with CentOS 7 after June 30th will not be addressed.

FortiNAC and Analytics software releases will continue to be supported on CentOS 7 through December 31 2026 or end of product life (whichever comes first). See Product Life Cycle chart for details. (https://support.fortinet.com/Information/ProductLifeCycle.aspx)