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Administration Guide

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Self registration requests

Use the self registration requests view to manage requests for network access submitted by Guests from the captive portal. The table shows requests based on the search parameters entered, including pending requests that have yet to be processed. Pending requests are approved or denied from this view and a message can be included for the Guest.

To access the view select Users > Self Registration Requests.

Settings

Field

Definition

Request Date

Date and time the request was received.

Response Date

Date and time that either the sponsor or the server responded to the request. For example, if the request expires, the server sends a message to the guest advising that the request expired.

Response Expiration

Date and time that the request expires. This is calculated based on the expiration settings in the Portal Contents Editor under Registration > Self Registration Login.

Sponsor

User name of the sponsor or the administrator who processed the request. For pending requests it is the user name of the sponsor to whom the request was sent.

IP address

IP address of the host associated with the guest who sent the request.

Physical Address

MAC address of the interface with which the host connected to the network.

Location

The name of the device and port where the guest is connected to the network.

User ID

User name of the guest requesting network access.

State

State of the request. Includes: Accepted, Canceled, Denied, Error, Expired or Pending.

Information

Contains text such as messages sent by the sponsor to the guest or the reason for an error state.

Buttons

Export

Exports the data displayed to a file in the default downloads location. File types include CSV, Excel, PDF, or RTF. See Export data.

Show Details

Displays the Details Panel for the selected request. If the request is pending, allows you to approve or deny the request.

Details

The Details dialog displays information about a request for access sent by a guest user from the self registration page in the portal. If the request is still pending, the details window is used to approve or deny the request. If the request has been processed or has expired, the details window shows the history of the request.

View or process a request

  1. From the menu bar select Users > Self Registration Requests.
  2. Use the Filters to locate the request you want to view or process.
  3. Select the appropriate request from the list and click Show Details.
  4. If this is a pending request, include a message for the guest in the Information field and click Approve or Deny to process it.
  5. If this is a request that has already been processed, view the details and then click Hide Details to close the window.

Self registration requests

Use the self registration requests view to manage requests for network access submitted by Guests from the captive portal. The table shows requests based on the search parameters entered, including pending requests that have yet to be processed. Pending requests are approved or denied from this view and a message can be included for the Guest.

To access the view select Users > Self Registration Requests.

Settings

Field

Definition

Request Date

Date and time the request was received.

Response Date

Date and time that either the sponsor or the server responded to the request. For example, if the request expires, the server sends a message to the guest advising that the request expired.

Response Expiration

Date and time that the request expires. This is calculated based on the expiration settings in the Portal Contents Editor under Registration > Self Registration Login.

Sponsor

User name of the sponsor or the administrator who processed the request. For pending requests it is the user name of the sponsor to whom the request was sent.

IP address

IP address of the host associated with the guest who sent the request.

Physical Address

MAC address of the interface with which the host connected to the network.

Location

The name of the device and port where the guest is connected to the network.

User ID

User name of the guest requesting network access.

State

State of the request. Includes: Accepted, Canceled, Denied, Error, Expired or Pending.

Information

Contains text such as messages sent by the sponsor to the guest or the reason for an error state.

Buttons

Export

Exports the data displayed to a file in the default downloads location. File types include CSV, Excel, PDF, or RTF. See Export data.

Show Details

Displays the Details Panel for the selected request. If the request is pending, allows you to approve or deny the request.

Details

The Details dialog displays information about a request for access sent by a guest user from the self registration page in the portal. If the request is still pending, the details window is used to approve or deny the request. If the request has been processed or has expired, the details window shows the history of the request.

View or process a request

  1. From the menu bar select Users > Self Registration Requests.
  2. Use the Filters to locate the request you want to view or process.
  3. Select the appropriate request from the list and click Show Details.
  4. If this is a pending request, include a message for the guest in the Information field and click Approve or Deny to process it.
  5. If this is a request that has already been processed, view the details and then click Hide Details to close the window.