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Administration Guide

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Status notifications

Use the status notifications view to configure how users are notified of their host status when the Persistent Agent contacts the FortiNAC server. There are two levels of notification. The first enables or disables the display of a special icon shown in the system tray based on the state of the host. If the first level is enabled, the second level enables or disables the display of Notification Balloons over the icon. These provide more detail to the user if there is an issue with network access.

Settings

Icon/Field

Definition

This icon displays in the host system tray if special icon options have been enabled on the Status Notifications window. This icon represents the following host states:

  • Disabled
  • At Risk
  • Pending At Risk
  • Needs to Authenticate

Icon can only be disabled using administrative templates.

This icon displays in the host system tray. Indicates that the host has normal network access. If you require authentication, this icon also indicates that the user has been authenticated.

Icon can only be disabled using administrative templates.

This icon displays in the host system tray. Indicates that the host has been disconnected from the network.

Icon can only be disabled using administrative templates.

This icon will display for Agent 3.5 and higher.

Display a special "Disabled" icon when a host is disabled.

Displays an icon in the system tray indicating that the host has been disabled and does not have access to the network. The user must double-click on the icon or click on the notification balloon to open a web-browser with additional information.

Display a special "At Risk" icon when a host is at risk.

Displays an icon in the system tray indicating that the host has been marked At Risk based on an endpoint compliance policy scan. The user can double-click on the icon or click on the notification balloon to open a web-browser with additional information.

For Persistent Agent with EasyConnect, it is recommended that you enable this check box to display a notification balloon that allows the user to access the web page to register upon failure to connect.

Display a special "Needs to Authenticate" icon when a host needs to authenticate.

Displays an icon in the system tray indicating that the user on this host has not been authenticated. The user can double-click on the icon or click on the notification balloon to open a login window.

Display a normal icon when host returns to normal.

Displays an icon in the system tray indicating that the host has normal network access and there are no issues.

Provide a Log Off functionality from the tray icon for authenticated hosts.

Allows authenticated users to log off the network by right-clicking the Persistent Agent icon and selecting Log Off the Network from the pop-up menu. This does not log the user out of Windows.

Display a special "Pending At Risk" icon when a host is pending at risk.

Displays an icon in the system tray indicating that the host has been marked Pending At Risk based on an endpoint compliance policy scan that has delayed remediation enabled.

The user can double-click on the icon or click on the notification balloon to open a web-browser with additional information.

See Delayed remediation.

Display a special "Disconnected" icon when a host is disconnected.

Displays an icon in the system tray indicating that the host has been disconnected from the network.

Requires Agent 3.5 or higher.

Display a Notification Balloon with content.

This option is provided for each icon and is available only when the Display Icon option above it has been enabled. If Notification Balloons are enabled enter the text you would like the user to see in a balloon when his host status changes.

Balloons follow the Windows standards as far as the amount time they are displayed and disappearing when they are clicked. When a balloon is clicked it takes the user to either a web-browser with additional information or a login window.

Status notifications

Use the status notifications view to configure how users are notified of their host status when the Persistent Agent contacts the FortiNAC server. There are two levels of notification. The first enables or disables the display of a special icon shown in the system tray based on the state of the host. If the first level is enabled, the second level enables or disables the display of Notification Balloons over the icon. These provide more detail to the user if there is an issue with network access.

Settings

Icon/Field

Definition

This icon displays in the host system tray if special icon options have been enabled on the Status Notifications window. This icon represents the following host states:

  • Disabled
  • At Risk
  • Pending At Risk
  • Needs to Authenticate

Icon can only be disabled using administrative templates.

This icon displays in the host system tray. Indicates that the host has normal network access. If you require authentication, this icon also indicates that the user has been authenticated.

Icon can only be disabled using administrative templates.

This icon displays in the host system tray. Indicates that the host has been disconnected from the network.

Icon can only be disabled using administrative templates.

This icon will display for Agent 3.5 and higher.

Display a special "Disabled" icon when a host is disabled.

Displays an icon in the system tray indicating that the host has been disabled and does not have access to the network. The user must double-click on the icon or click on the notification balloon to open a web-browser with additional information.

Display a special "At Risk" icon when a host is at risk.

Displays an icon in the system tray indicating that the host has been marked At Risk based on an endpoint compliance policy scan. The user can double-click on the icon or click on the notification balloon to open a web-browser with additional information.

For Persistent Agent with EasyConnect, it is recommended that you enable this check box to display a notification balloon that allows the user to access the web page to register upon failure to connect.

Display a special "Needs to Authenticate" icon when a host needs to authenticate.

Displays an icon in the system tray indicating that the user on this host has not been authenticated. The user can double-click on the icon or click on the notification balloon to open a login window.

Display a normal icon when host returns to normal.

Displays an icon in the system tray indicating that the host has normal network access and there are no issues.

Provide a Log Off functionality from the tray icon for authenticated hosts.

Allows authenticated users to log off the network by right-clicking the Persistent Agent icon and selecting Log Off the Network from the pop-up menu. This does not log the user out of Windows.

Display a special "Pending At Risk" icon when a host is pending at risk.

Displays an icon in the system tray indicating that the host has been marked Pending At Risk based on an endpoint compliance policy scan that has delayed remediation enabled.

The user can double-click on the icon or click on the notification balloon to open a web-browser with additional information.

See Delayed remediation.

Display a special "Disconnected" icon when a host is disconnected.

Displays an icon in the system tray indicating that the host has been disconnected from the network.

Requires Agent 3.5 or higher.

Display a Notification Balloon with content.

This option is provided for each icon and is available only when the Display Icon option above it has been enabled. If Notification Balloons are enabled enter the text you would like the user to see in a balloon when his host status changes.

Balloons follow the Windows standards as far as the amount time they are displayed and disappearing when they are clicked. When a balloon is clicked it takes the user to either a web-browser with additional information or a login window.