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Administration Guide

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Visitor types

Guest manager supports four basic types of accounts. They are identified on the Guest templates as Visitor types and are loosely defined as follows:

  • Guest: A visitor to your facility with limited or Internet-only network access. For example, a guest might be on the premises for a one-day sales call or a three-day presentation. Any number of guest accounts may be created at one time as bulk accounts. In this case, the email address is the same as the user name. Guests who need access for one day only may be managed by administrators with permission to manage guest self registration or self-serve kiosks. For more on Kiosks see Using a kiosk.
  • Self-Registered Guest: A visitor to your facility with limited or Internet-only network access who connects to your network on their own device to request a temporary account. The account request goes to a sponsor via e-mail. The sponsor can log into FortiNAC and approve or deny the request or, depending on your configuration, can approve or deny the request for the account directly from the e-mail. The account is created when the request is approved.
  • Conference: A group of short- or long-term visitors to your organization who require identical but limited access to your network for typically one to five days. Conferences are often bulk accounts, in which attendees receive notification of the conference via, for example, email. Conference members may be given an identical generated user name and password that is specific to the conference: for example, conference-1 or training123, individual passwords for individual attendees, or individual attendee names with a shared password. See Conference accounts. When the conference members register they enter their email address. Once they have registered, they fill in their name and other information.
  • Contractor: A temporary employee of your organization who may be granted all or limited network access for a specific time period generally defined in weeks or months. Any number of contractor accounts may be created at one time as bulk accounts. In this case, the email address is the same as the user name.

Visitor types

Guest manager supports four basic types of accounts. They are identified on the Guest templates as Visitor types and are loosely defined as follows:

  • Guest: A visitor to your facility with limited or Internet-only network access. For example, a guest might be on the premises for a one-day sales call or a three-day presentation. Any number of guest accounts may be created at one time as bulk accounts. In this case, the email address is the same as the user name. Guests who need access for one day only may be managed by administrators with permission to manage guest self registration or self-serve kiosks. For more on Kiosks see Using a kiosk.
  • Self-Registered Guest: A visitor to your facility with limited or Internet-only network access who connects to your network on their own device to request a temporary account. The account request goes to a sponsor via e-mail. The sponsor can log into FortiNAC and approve or deny the request or, depending on your configuration, can approve or deny the request for the account directly from the e-mail. The account is created when the request is approved.
  • Conference: A group of short- or long-term visitors to your organization who require identical but limited access to your network for typically one to five days. Conferences are often bulk accounts, in which attendees receive notification of the conference via, for example, email. Conference members may be given an identical generated user name and password that is specific to the conference: for example, conference-1 or training123, individual passwords for individual attendees, or individual attendee names with a shared password. See Conference accounts. When the conference members register they enter their email address. Once they have registered, they fill in their name and other information.
  • Contractor: A temporary employee of your organization who may be granted all or limited network access for a specific time period generally defined in weeks or months. Any number of contractor accounts may be created at one time as bulk accounts. In this case, the email address is the same as the user name.