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Administration Guide

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Send a message to a host

You can send a text message to the selected host from the Host View.

  • If the host is online (connected) the message is sent.
  • If the host is offline when the message is sent, by default the message expires immediately. If you set a specific expiration time, the message remains active until either the host comes online or the message lifetime is reached.
  • If the message is still active when the host comes online, the message is delivered. Otherwise, the host does not receive the message.
  1. Select Hosts > Host View.
  2. Use the Quick Search or Custom Filter to locate the appropriate host(s).
  3. Click the host(s) to select it. Right-click or click Options and select Send Message.
  4. Enter the message in the Message block.
  5. Optionally, enter a Web Address that will be sent as part of the message.
  6. This web address must include the http:// or ftp:// or other information. The page must also be in a location that the host(s) can access from their VLAN such as Remediation, Quarantine, Dead End, or other. For example, if a host is in Remediation, the web page must be accessible from the Remediation VLAN.
  7. Click the radio button next to the Message Lifetime option and enter the required information.

    Options

    Description

    Expires after sending to currently connected users

    The message expires immediately after it has been sent.

    Expires after

    The message expires after the specified amount of time.

    Enter a number and select the timeframe of Minutes, Days, or Hours. The message remains active on the server for the selected timeframe.

    The server sends the message the next time it communicates with a host as long as communication occurs before the message expires.

    Expires at

    The message expires on the specified date and time.

    The format is MM/DD/YY hh:mm AM/PM. The message remains active on the server until the specified date and time.

    The server sends the message the next time it communicates with a host as long as communication occurs before the message expires.

    Note

    The server can only send messages to hosts with which it is communicating that have Persistent Agent or are registered with Mobile Agent.

  8. Click OK.

Send a message to a host

You can send a text message to the selected host from the Host View.

  • If the host is online (connected) the message is sent.
  • If the host is offline when the message is sent, by default the message expires immediately. If you set a specific expiration time, the message remains active until either the host comes online or the message lifetime is reached.
  • If the message is still active when the host comes online, the message is delivered. Otherwise, the host does not receive the message.
  1. Select Hosts > Host View.
  2. Use the Quick Search or Custom Filter to locate the appropriate host(s).
  3. Click the host(s) to select it. Right-click or click Options and select Send Message.
  4. Enter the message in the Message block.
  5. Optionally, enter a Web Address that will be sent as part of the message.
  6. This web address must include the http:// or ftp:// or other information. The page must also be in a location that the host(s) can access from their VLAN such as Remediation, Quarantine, Dead End, or other. For example, if a host is in Remediation, the web page must be accessible from the Remediation VLAN.
  7. Click the radio button next to the Message Lifetime option and enter the required information.

    Options

    Description

    Expires after sending to currently connected users

    The message expires immediately after it has been sent.

    Expires after

    The message expires after the specified amount of time.

    Enter a number and select the timeframe of Minutes, Days, or Hours. The message remains active on the server for the selected timeframe.

    The server sends the message the next time it communicates with a host as long as communication occurs before the message expires.

    Expires at

    The message expires on the specified date and time.

    The format is MM/DD/YY hh:mm AM/PM. The message remains active on the server until the specified date and time.

    The server sends the message the next time it communicates with a host as long as communication occurs before the message expires.

    Note

    The server can only send messages to hosts with which it is communicating that have Persistent Agent or are registered with Mobile Agent.

  8. Click OK.