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Administration Guide

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Using a kiosk

A sponsor is an individual who is granted permission by an administrator to create accounts for guests or contractors. If you are a kiosk sponsor, you log in to a self-serve kiosk with your credentials and display the self-serve web page.

Depending on the parameters defined in the Kiosk administrator profile by the administrator, the kiosk may only be available on specified days of the week during certain times of the day. As long as you, the kiosk sponsor, remain logged onto the kiosk, guests can create their own accounts. It is strongly recommended that you use a kiosk browser. Kiosk browsers block users from accessing other programs on the host or other web sites.

The required data for guest accounts is pre-defined by the administrator in the Guest template. The required data may include a guest’s name, e-mail, and address. Once guests have created their accounts they can go anywhere within the facility to access the network.

A self serve kiosk:

  • Reduces a sponsor’s workload because guests create their own accounts.
  • Frees up IT staff from having to create accounts.
  • Makes it easier for guests visiting short-term to have network access.
  • Allows guests immediate network access without depending on someone to do it for them.

To set up your kiosk:

  1. Install a Kiosk browser on the computer being used as the kiosk. See Kiosk browser.
  2. If you plan to have guests print out their credentials, make sure that printer settings are correct for printing guest badges with login information. See Printer settings for guest badges.
  3. If you plan to allow guests to send credentials to a mobile telephone using an SMS message the following requirements must be met:
    • The guest template associated with the kiosk administrator profile must have Send SMS enabled and Mobile Number and Mobile Provider must be included in the data fields required for the guest account.
    • Enable the Mobile Providers that guests might be using in the Mobile Provider view. See Mobile providers.
  4. Create a guest template that will be used in the Kiosk. The settings in this template control all aspects of the guest account created through the kiosk. See Create templates.
  5. Create an administrator profile that permits only kiosk access and associate the kiosk guest template. See Add a guest kiosk profile .
  6. Create a new administrator and apply the Kiosk administrator profile to that user.
  7. When the Kiosk user has been created, have the that user log into the computer being used as the kiosk. See Log into a kiosk.

You are now ready to allow guests to create their own accounts.

Using a kiosk

A sponsor is an individual who is granted permission by an administrator to create accounts for guests or contractors. If you are a kiosk sponsor, you log in to a self-serve kiosk with your credentials and display the self-serve web page.

Depending on the parameters defined in the Kiosk administrator profile by the administrator, the kiosk may only be available on specified days of the week during certain times of the day. As long as you, the kiosk sponsor, remain logged onto the kiosk, guests can create their own accounts. It is strongly recommended that you use a kiosk browser. Kiosk browsers block users from accessing other programs on the host or other web sites.

The required data for guest accounts is pre-defined by the administrator in the Guest template. The required data may include a guest’s name, e-mail, and address. Once guests have created their accounts they can go anywhere within the facility to access the network.

A self serve kiosk:

  • Reduces a sponsor’s workload because guests create their own accounts.
  • Frees up IT staff from having to create accounts.
  • Makes it easier for guests visiting short-term to have network access.
  • Allows guests immediate network access without depending on someone to do it for them.

To set up your kiosk:

  1. Install a Kiosk browser on the computer being used as the kiosk. See Kiosk browser.
  2. If you plan to have guests print out their credentials, make sure that printer settings are correct for printing guest badges with login information. See Printer settings for guest badges.
  3. If you plan to allow guests to send credentials to a mobile telephone using an SMS message the following requirements must be met:
    • The guest template associated with the kiosk administrator profile must have Send SMS enabled and Mobile Number and Mobile Provider must be included in the data fields required for the guest account.
    • Enable the Mobile Providers that guests might be using in the Mobile Provider view. See Mobile providers.
  4. Create a guest template that will be used in the Kiosk. The settings in this template control all aspects of the guest account created through the kiosk. See Create templates.
  5. Create an administrator profile that permits only kiosk access and associate the kiosk guest template. See Add a guest kiosk profile .
  6. Create a new administrator and apply the Kiosk administrator profile to that user.
  7. When the Kiosk user has been created, have the that user log into the computer being used as the kiosk. See Log into a kiosk.

You are now ready to allow guests to create their own accounts.