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Administration Guide

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Send messages to hosts

Use the Send Message option on the Bookmarks menu to send a real-time message to all hosts. This provides a method for you to get a message directly to the desktop of the selected hosts.

User can send messages to hosts with the Persistent Agent or Mobile Agent installed.

  1. Select Bookmarks > Send Message.
  2. Click All Hosts to send the message to all hosts, or click Group and select a group of hosts to receive the message.

    The message is sent only to the members of the selected group. Hosts who register and are assigned to the group after the message is sent will not receive the message, even if the message is still active.

  3. Enter the message in the Message block.
  4. If desired, enter a Web Address that will be sent as part of the message. Make sure the web address includes the http:// or ftp:// or other information. The page must also be in a location that the host(s) can access from their current VLAN, such as Remediation, Quarantine, Dead End, or other.
  5. Click the radio button next to a Message Lifetime option and enter the information.

    The server can only send messages to hosts with which it is communicating. If you have entered an expiration date and time, hosts who connect or communicate before that date and time also receive the message.

    Message Lifetime Options

    Description

    Expires after sending to
    currently connected hosts

    The message expires immediately after it has been sent.

    Expires after

    The message expires after the specified amount of time.

    Enter a number and select the timeframe of Minutes, Days, or Hours. The message remains active on the server for the selected timeframe.

    The server sends the message the next time it communicates with a host as long as communication occurs before the message expires.

    Expires at

    The message expires on the specified date and time.

    The format is MM/DD/YY hh:mm AM/PM. The message remains active on the server until the specified date and time.

    The server sends the message the next time it communicates with a host as long as communication occurs before the message expires.

  6. Click Submit.

Send messages to hosts

Use the Send Message option on the Bookmarks menu to send a real-time message to all hosts. This provides a method for you to get a message directly to the desktop of the selected hosts.

User can send messages to hosts with the Persistent Agent or Mobile Agent installed.

  1. Select Bookmarks > Send Message.
  2. Click All Hosts to send the message to all hosts, or click Group and select a group of hosts to receive the message.

    The message is sent only to the members of the selected group. Hosts who register and are assigned to the group after the message is sent will not receive the message, even if the message is still active.

  3. Enter the message in the Message block.
  4. If desired, enter a Web Address that will be sent as part of the message. Make sure the web address includes the http:// or ftp:// or other information. The page must also be in a location that the host(s) can access from their current VLAN, such as Remediation, Quarantine, Dead End, or other.
  5. Click the radio button next to a Message Lifetime option and enter the information.

    The server can only send messages to hosts with which it is communicating. If you have entered an expiration date and time, hosts who connect or communicate before that date and time also receive the message.

    Message Lifetime Options

    Description

    Expires after sending to
    currently connected hosts

    The message expires immediately after it has been sent.

    Expires after

    The message expires after the specified amount of time.

    Enter a number and select the timeframe of Minutes, Days, or Hours. The message remains active on the server for the selected timeframe.

    The server sends the message the next time it communicates with a host as long as communication occurs before the message expires.

    Expires at

    The message expires on the specified date and time.

    The format is MM/DD/YY hh:mm AM/PM. The message remains active on the server until the specified date and time.

    The server sends the message the next time it communicates with a host as long as communication occurs before the message expires.

  6. Click Submit.