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Systems with Agents Running Pre-5.0 Versions

Systems with Agents Running Pre-5.0 Versions

For new installs and upgrades from older than 8.2, the "Default UDP" Persistent Agent Transport Configuration (UDP 4567) will initially be disabled. Agent versions 3.x and 4.x use both TCP 4568 and UDP 4567 to communicate.

Once upgraded to 8.3.1, re-enable the Default UDP Transport Configuration to allow FortiNAC to communicate to agents running pre-5.x versions.

  1. In the Admin UI, navigate to Settings > Persistent Agent > Transport Configuration
  2. Under Packet Transport Configurations panel click Add.
  3. Fill in the fields with the values below:

    Name: Default UDP

    Bind to Address: (leave blank)

    Port: 4567

    Maximum Incoming Packets to Queue: 10000

    Transport Type: UDP

  4. To apply changes, click Reload Services

Systems with Agents Running Pre-5.0 Versions

For new installs and upgrades from older than 8.2, the "Default UDP" Persistent Agent Transport Configuration (UDP 4567) will initially be disabled. Agent versions 3.x and 4.x use both TCP 4568 and UDP 4567 to communicate.

Once upgraded to 8.3.1, re-enable the Default UDP Transport Configuration to allow FortiNAC to communicate to agents running pre-5.x versions.

  1. In the Admin UI, navigate to Settings > Persistent Agent > Transport Configuration
  2. Under Packet Transport Configurations panel click Add.
  3. Fill in the fields with the values below:

    Name: Default UDP

    Bind to Address: (leave blank)

    Port: 4567

    Maximum Incoming Packets to Queue: 10000

    Transport Type: UDP

  4. To apply changes, click Reload Services