Send SMS messages
FortiNAC has the ability to send SMS messages to
Both the Mobile Number and Mobile Provider must be entered into the guest
Long SMS messages might be divided up into multiple messages or truncated depending on how the Mobile Provider and the mobile telephone process long messages.
Implementation
To enable the SMS Messaging feature you must configure the following:
General
Configure a connection to an out bound email server to send your SMS messages.
Review the list of Mobile Providers. Enable the providers that should be available to assign to guests
SMS for guests
Modify your current guest templates or create new ones to include Send SMS message as an option. Two new data fields have been added to the Data Fields tab on the Add/Modify Template dialog to accommodate Mobile Number and Mobile Provider. Make sure you do not remove these fields or guests will not have a place to provide their mobile information when they register. See Create guest/contractor templates.
If you have existing guests that you would like to send messages to you must delete their guest records and recreate them using a template that has the Send SMS option enabled. Make sure to add Mobile Number and Mobile Provider for these guests.
When guest accounts are created, you have the option to select one or more accounts from the list and send those guests an email and/or an SMS message containing their user name and password. See Provide account information to guest or contractor.
Mapping events to alarms and setting an SMS user notification action allows FortiNAC to send an SMS message to a guest. For example, if you want to send guests a message when their host is marked at risk and their network access is disabled, you can map the Host At Risk event to an alarm and send a message. The guest account must be associated with a template that has Send SMS enabled and the guest must have a Mobile Number and Provider entered on the Add/Modify User dialog. See Add or modify alarm mapping.
SMS for administrators
Add a Mobile phone number and Mobile provider to each admin user that should receive SMS messages. See Add Admin users. This information can also be added by exporting Admin Users and re-importing them with their Mobile information. See Import Admin users.
Admin users that should receive SMS messages based on alarm mappings must be in one or more Administrator groups. Add Admin users to the appropriate Administrator groups either from the Groups View or from the Admin Users View. See Admin user group membership.
Mapping events to alarms, enabling options for notification and sending SMS messages to an Administrator group allows FortiNAC to send an SMS message to every Admin user in the group. For example, if you want to send Admin users a message if the database backup fails, map the Database Backup Failure event to an alarm and send an SMS message notifying Admin users about the problem. See Add or modify alarm mapping.
SMS for users
Add a Mobile phone number and Mobile provider to each user that should receive SMS messages. See Modify a user.
Mapping events to alarms allows FortiNAC to send an SMS message to a user. For example, if you want to send a user a message if their host has been disabled, map the Host Disabled Success event to an alarm and send an SMS message notifying the user about the problem. See Add or modify alarm mapping.