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User Guide

24.2.0

Disable Incident Resolved alerts

Disable Incident Resolved alerts

Once an incident is resolved, Incident Resolved alerts are sent out to everyone that was previously alerted for the incident. If you trust your workers to handle an incident, or you are handling the incident yourself, then you may not feel you need these alerts. You can disable them, and there are two basic ways of doing this based on what you are trying to accomplish.

If you would like to disable the alert, select Alert Timelines from the Monitoring drop-down. From here select the schedule you would like to eliminate from. At the bottom of the page, uncheck Incident Resolved.

Disable Incident Resolved alerts

Once an incident is resolved, Incident Resolved alerts are sent out to everyone that was previously alerted for the incident. If you trust your workers to handle an incident, or you are handling the incident yourself, then you may not feel you need these alerts. You can disable them, and there are two basic ways of doing this based on what you are trying to accomplish.

If you would like to disable the alert, select Alert Timelines from the Monitoring drop-down. From here select the schedule you would like to eliminate from. At the bottom of the page, uncheck Incident Resolved.