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User Guide

21.4.0
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Resolved Incident Details

The Resolved Incident Details widget provides the details of each recently resolved incident included in your filter. The configurable columns for different data points allow you to highlight the data that you require. The ordering of the columns can be set along with which column is used for sorting (the carrot). Like most widgets, you can scope the results to specific instances and metrics. 

Use case

The Resolved Incident Details widget is useful when:

  • You want to see details about the resolved incidents in your infrastructure

  • You want to see details about the resolved incidents on specific metrics, instances, or based on the incident's severity

Examples

All resolved incidents

The widget shows a detailed list of all the resolved incidents in your infrastructure. 

All resolved incidents (expanded and with the Severity data point)

This example shows an expanded Resolved Incident widget with the Severity data point activated.

Configuration

When creating or editing a widget, a drawer that shows the widget's configuration options slides out from the right. Each configurable option is described in the following table.

Field

Description

Widget name

Name of the widget as it appears on the dashboard.

This field shows the default name of the widget. Select the pen icon to rename the widget. 

Instances                        

Filter instances by the following: 

  • No filter

  • Tags

  • Group

  • Name 

The details of the instances selected here will be displayed on the widget.

Metrics

Add the metrics that you want to show up on the widget.

Additional Metric Filters

You can also use the filters to fine-tune your search results.

Values:

  • No filter (default)

  • By tags

  • By option string

Time Range

Shows the details of resolved incidents based on the selected time range.

Values:

  • Last 15 minutes

  • Last hour 

  • Last 6 hours

  • Last 12 hours

  • Last 24 hours (Default)

  • Last week

  • Last month

  • Last year

Data Points

Select which data points you want to show or hide.

Values:

  • CounterMeasures

  • Ack

  • Server

  • FQDN

  • Service

  • Age

  • Start Time

  • Severity

  • Assigned To

Dashboard Scoping Adherence

Enabling this option will allow you to bypass Dashboard-level scoping.

Resolved Incident Details

The Resolved Incident Details widget provides the details of each recently resolved incident included in your filter. The configurable columns for different data points allow you to highlight the data that you require. The ordering of the columns can be set along with which column is used for sorting (the carrot). Like most widgets, you can scope the results to specific instances and metrics. 

Use case

The Resolved Incident Details widget is useful when:

  • You want to see details about the resolved incidents in your infrastructure

  • You want to see details about the resolved incidents on specific metrics, instances, or based on the incident's severity

Examples

All resolved incidents

The widget shows a detailed list of all the resolved incidents in your infrastructure. 

All resolved incidents (expanded and with the Severity data point)

This example shows an expanded Resolved Incident widget with the Severity data point activated.

Configuration

When creating or editing a widget, a drawer that shows the widget's configuration options slides out from the right. Each configurable option is described in the following table.

Field

Description

Widget name

Name of the widget as it appears on the dashboard.

This field shows the default name of the widget. Select the pen icon to rename the widget. 

Instances                        

Filter instances by the following: 

  • No filter

  • Tags

  • Group

  • Name 

The details of the instances selected here will be displayed on the widget.

Metrics

Add the metrics that you want to show up on the widget.

Additional Metric Filters

You can also use the filters to fine-tune your search results.

Values:

  • No filter (default)

  • By tags

  • By option string

Time Range

Shows the details of resolved incidents based on the selected time range.

Values:

  • Last 15 minutes

  • Last hour 

  • Last 6 hours

  • Last 12 hours

  • Last 24 hours (Default)

  • Last week

  • Last month

  • Last year

Data Points

Select which data points you want to show or hide.

Values:

  • CounterMeasures

  • Ack

  • Server

  • FQDN

  • Service

  • Age

  • Start Time

  • Severity

  • Assigned To

Dashboard Scoping Adherence

Enabling this option will allow you to bypass Dashboard-level scoping.