Configuring the FortiManager Integration App

The ServiceNow account must have sufficient permissions. The account must have the x_forti_fmgintgv2.sys_prop_write role to create and submit change requests.

To configure the FortiManager Integration App:

1. Open the FortiManager Integration App and go to FortiManager System Properties.
   

2. Enter the information for connecting to the FortiManager API:
   

   Domain	The FortiManager domain name without the protocol, for example, fortimanager.myorganization.com. The domain must have a valid HTTPS certificate.
   Port Number	The access port number that will be used for a communication tunnel between FortiManager and the ServiceNow instance (by default 443).
   Username	FortiManager administrator that has JSON API with read-write access enabled.
   Password	The password for the FortiManager administrator.

3. Enter the information for connecting to the ServiceNow API:

   Username	The ServiceNow instance user with the set roles: x_forti_fmgintgv2.sys_prop_read x_forti_fmgintgv2.sys_prop_write x_forti_fmgintgv2.fmg_script_read x_forti_fmgintgv2.fmg_script_write import_transformer
   Password	The password for the FortiManager administrator.

4. Enter the information for the app settings:

   FortiManager ADOMs	Select the FortiManager ADOMs the app can access. First time users can select root.
   FortiManager script prefix	You can limit the script selection in the app GUI to scripts with specific prefixes. If desired, enter the prefixes in this field.
   Options	If you want to delete the cloned scripts, select Delete scripts from FortiManager after execution.

5. Click Save to update the System Properties page, and the ADOM list will be populated.
   

6. Under App Settings > FortiManager ADOMs, select the ADOM that you want to use from the populated list, and click Save.