The FortiAIOps provides a comprehensive dashboard with detailed statistics and visualization for the wireless and switching clients. The information presented in the dashboard for impacted clients (failure to associate, authenticate, get a DHCP address, resolve DNS, and pass traffic on the wireless network) is pivotal for monitoring device health for diagnostic purpose. The dashboards present data in four panels - Summary, Top 3 Sites, Wireless, and Switching. Data is displayed in a series of charts and graphs, that you can filter based on time duration. Dashboard data is refreshed at a configurable interval.
The Summary panels displays data in charts and statistics for the total number of connected and impacted clients for switching and wireless. The total number of Active Clients is also displayed.
The Top 3 Sites panel allows you to view client data related to the top 3 FortiGate controllers with the highest number of associated clients. It also displays the total number of connected and impacted clients for each FortiGate controller.
You can view collective data for all 3 sites or select any one to view data.
The Wireless panel allows you to filter data based on a specific SSID/Band or view the consolidated data for all SSIDs. The total number of impacted wireless clients at different time duration for the selected SSID/Band are displayed.
- Successful Connects - Displays the failed/unsuccessful client connections based on different stages of connection to a network. For example, association failures due to low RSSI, authentication failures due to unreachable RADIUS server, DHCP failure due to a DHCP server process crash, or DNS failure due to an invalid DNS domain.
Time to Connect - Displays the clients that breach the configured SLA threshold values for these stages of connection, Association, Authentication, DHCP, and DNS. The actual value of time taken and configure Time to Connect threshold values are compared. See SLA Configurations.
- AP Health and Uptime - Displays the AP health based on the configured AP health threshold values and the AP down status due to AP/FortiGate reboot, disabled switch port etc. See SLA Configurations.
In the Successful Connects, Time to Connect, and Ap Health and Uptime panels, the associated impacted FortiGate controller, AP, and client counts are displayed, click on any of these counts to view the topology. This is a sample topology view.
Furthermore, the impacted Client details such as the MAC address, the associated AP serial number and the SSID, the issue classifier/category and the sub-classifier, the issue description and the suggested remediation measure are displayed. In this image impacted client details for Successful Connects are displayed.
In this image impacted client details for Time to Connect are displayed.
In the Ap Health and Uptime, the AP Events summary is displayed by default and provides details such as AP serial number, issue classifier/category and the sub-classifier, the issue description and the suggested remediation measure are displayed.
In the displayed topology for wireless AP health, click on the client donut to view the impacted client details similar to the Successful Connects and Time to Connect panels.
In this image impacted client details for AP Health and Uptime are displayed.
In the impacted client details displayed for Successful Connects and Time to Connect panels, select a specific client and click View Logs to view the raw logs associated with the impacted client. You can view Client Details such as the client device name, the name of the AP it is associated with and the time of association, associated SSID, and operational details such as the channel and the MIMO mode. The client Status such as the associated bandwidth (2.5GHZ/5GHZ), signal strength (RSSI), signal noise, rate of transmission discard and rate of transmission retry between the client and the AP. The Client Logs display the time stamp of each action and action classification as notice, warning, etc., and the action details and the associated channel.
In this image logs for Successful Connects are displayed.
In this image logs for Time to Connect are displayed.
In the AP events displayed for the Ap Health and Uptime panel, select an event and click View Logs. The logs display details based on specific events triggered by FortiAP, FortiSwitch, and/or FortiGate.
For AP health related events like poor CPU and memory, the AP status and logs are displayed.
For AP down events triggered due to FortiAP/FortiGate failure, the AP status and logs, and FortiGate logs are displayed.
For AP down events triggered due to FortiSwitch related failure, the FortiSwitch status and logs are displayed.
The Switching panel displays the total number of impacted clients and SLA data.
- Switch Successful Connects - Displays the failed/unsuccessful client connections based on authentication events such as MAC authentication and 801x authentication and MAC learning limit.
- Switch Health and Uptime - Displays the switch health based on the configured switch health threshold values and the status of the switch (Up/Down).
The associated impacted FortiGate controller, switch, and client count is also displayed, click on each of these counts to view the topology.
The impacted switch details such as the switch serial number, MAC address, issue classifier and sub-classifier, the issues description, and suggested remediation are displayed.
Select a particular switch and click View Logs, the time stamp of each action, the type of action such as notice, warning, etc., and the impact details are displayed. Different data tabs are displayed based on the selected issue/failure.
The data displayed in tabular format in the monitor page is filterable based on columns, you can group data by a specific column or filter data for specific values.