You can view information about service level agreements for all regions in the SD-WAN network by using the SLA tree menu.
- Go to Monitor > SLA.
The quality rating for the devices in each region is displayed by application. The number of devices in each region is displayed as <region name>:<number of devices>, for example EU:3.
The following table identifies the SLA criteria for each rating.
SLA quality rating
Down Down Bad Quality - Acceptable Quality Meets low criteria Good Quality Meets medium criteria Excellent Quality Meets high criteria
- Click the <number of devices> to view details.
A dialog box with information about Link Name, Status, Protocol, Packet Loss, Latency, and Jitter is displayed.
- Click X to close the dialog box.