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SD-WAN Orchestrator 6.4.1 r7 Administration Guide

6.4.6
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SLA

You can view information about service level agreements for all regions in the SD-WAN network by using the SLA tree menu.

To view SLA:
  1. Go to Monitor > SLA.

    The quality rating for the devices in each region is displayed by application. The number of devices in each region is displayed as <region name>:<number of devices>, for example EU:3.

    The following table identifies the SLA criteria for each rating.

    SLA quality rating

    SLA criteria

    Down Down
    Bad Quality -
    Acceptable Quality Meets low criteria
    Good Quality Meets medium criteria
    Excellent Quality Meets high criteria
  2. Click the <number of devices> to view details.

    A dialog box with information about Link Name, Status, Protocol, Packet Loss, Latency, and Jitter is displayed.

  3. Click X to close the dialog box.

SLA

You can view information about service level agreements for all regions in the SD-WAN network by using the SLA tree menu.

To view SLA:
  1. Go to Monitor > SLA.

    The quality rating for the devices in each region is displayed by application. The number of devices in each region is displayed as <region name>:<number of devices>, for example EU:3.

    The following table identifies the SLA criteria for each rating.

    SLA quality rating

    SLA criteria

    Down Down
    Bad Quality -
    Acceptable Quality Meets low criteria
    Good Quality Meets medium criteria
    Excellent Quality Meets high criteria
  2. Click the <number of devices> to view details.

    A dialog box with information about Link Name, Status, Protocol, Packet Loss, Latency, and Jitter is displayed.

  3. Click X to close the dialog box.