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6.4.1
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FortiSwitch profiles

If SD-WAN Orchestrator prompts an exception when changing the profile of a device as reported in issue 064530, check if the two profiles meet the following conditions:

  1. Compare VLANs in interface FortiLink with these two profiles, and check if there are VLANs that own same VLAN ID.
  2. Compare VLANs in same interface (except interface FortiLink) with these two profiles, and check if there are VLANs that own same name, but have different VLAN IDs.
  3. Compare VLANs in different interfaces (except interface FortiLink) with these two profiles, and check if there are VLANs that own same name.

Workaround:

  1. Make sure the device is synchronized, and then enable the override device LAN setting.
  2. Release resources (for example, IP pool, DHCP server, and so on) used by VLANs (except default, video, voice, rspan, onboarding, quarantine) in interface FortiLink.
  3. Release resources used by VLANs that meet condition 2 above, and then delete these VLANs.
  4. Release resources used by VLANs that meet condition 3 above, and then delete these VLANs.
  5. Disable Switch/AP configuration in Device LAN setting page.
  6. Wait 5-10 minutes until device’s configuration state becomes Modified, and then trigger a manual deployment.
  7. When device is synchronized, change profile.
  8. After changing the profile, disable override device LAN setting.

FortiSwitch profiles

If SD-WAN Orchestrator prompts an exception when changing the profile of a device as reported in issue 064530, check if the two profiles meet the following conditions:

  1. Compare VLANs in interface FortiLink with these two profiles, and check if there are VLANs that own same VLAN ID.
  2. Compare VLANs in same interface (except interface FortiLink) with these two profiles, and check if there are VLANs that own same name, but have different VLAN IDs.
  3. Compare VLANs in different interfaces (except interface FortiLink) with these two profiles, and check if there are VLANs that own same name.

Workaround:

  1. Make sure the device is synchronized, and then enable the override device LAN setting.
  2. Release resources (for example, IP pool, DHCP server, and so on) used by VLANs (except default, video, voice, rspan, onboarding, quarantine) in interface FortiLink.
  3. Release resources used by VLANs that meet condition 2 above, and then delete these VLANs.
  4. Release resources used by VLANs that meet condition 3 above, and then delete these VLANs.
  5. Disable Switch/AP configuration in Device LAN setting page.
  6. Wait 5-10 minutes until device’s configuration state becomes Modified, and then trigger a manual deployment.
  7. When device is synchronized, change profile.
  8. After changing the profile, disable override device LAN setting.