Setting Up FortiManager
Set up FortiManager to use the Security Operations FortiManager Integration App.
Task |
Description |
---|---|
Create or select an account to use for integration with the FortiManager Integration App. |
This account does not require a Super_User administrator profile and Trusted Hosts does not need to be turned on. For more information, see the FortiManager Administration Guide in the Fortinet Document Library. |
API calls from the app require the account to have JSON-RPC read-write permission. Use CLI commands to set JSON-RPC permission: config system admin user edit servicenow_account set rpc-permit read-write end |
|
Install a trusted, signed SSL certificate and CA certificate for secure API communication. |
ServiceNow requires a trusted, signed SSL certificate and CA certificate for communication with FortiManager. For more information, see the Certificates section in the FortiManager Administration Guide. |
If workspace mode is enabled, ensure it is set to normal. |
Only normal workspace mode is supported. The app automatically detects the FortiManager workspace mode. For more information, see the FortiManager Administration Guide in the Fortinet Document Library. |
Ensure ADOM Mode is set to Normal. |
In FortiManager > Advanced Settings, ADOM Mode must be set to Normal. Advanced mode is not supported. |
Using FortiManager scripts
Create scripts in FortiManager to be used in FortiManager Integration App.
Use a FortiManager admin account to create or modify scripts.
The FortiManager Integration App clones the script and replaces any variables with the value provided in FortiManager Integration App GUI or API; and then submits the change request to FortiManager.
Variables in FortiManager scripts must meet the following requirements:
- Script variable names can only use upper case A-Z, lower case a-z, or underscore (_).
- Script variables must use the format:
${variable_name}
.
For information on creating FortiManager scripts, see the FortiManager Administration Guide in the Fortinet Document Library.
Downloading the Security Operations FortiManager Integration App
You need a ServiceNow subscription to download and use ServiceNow apps, including the FortiManager Integration App. For more information, see the online help in https://store.servicenow.com.
To download the FortiManager Integration App:
- Go to the ServiceNow store at https://store.servicenow.com.
- Search for the FortiManager Integration App.
- Follow the onscreen instructions to download the FortiManager Integration App.
After downloading the FortiManager Integration App, add it to the Favorites menu for easy access.