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Table of Contents

Administration Guide

Firmware Management

FortiGate device firmware can be updated from the Device Manager > Firmware pane. Upgrades can also be scheduled to occur at a later date.

The FortiGate device requires a valid firmware upgrade license. Otherwise a Firmware Upgrade License Not Found error is displayed.

When Boot to Alternate Partition After Upgrade is selected, the inactive partition will be upgraded.

In the Device Manager pane, select the Managed Devices group, then click the Firmware tab.

The following information and options are available:

Upgrade Select to upgrade the selected device if the device can be upgraded.
View Release Notes Select to view the release notes for the FortiOS version of the selected device.
Imported Images Select to display the imported images where you can import or delete images.
Refresh Refresh the list.
Column Settings Click to select which columns to display or select Reset to Default to display the default columns.
Device Name The names of the FortiGate devices in the group, organized by firmware version.
Platform The device platform.
Current Build The build installed in the device.
Upgrade Available The current firmware version and build number of the firmware on the device. If an update is available and can be applied to the device, Upgrade can be selected to open the Upgrade Firmware dialog box.
Status The status of the device's license. If the license has expired, the firmware cannot be upgraded.
Upgrade History Right-click a device and select Show Upgrade History to view the device’s upgrade history.
To upgrade a device’s firmware:
  1. Go to Device Manager.
  2. In the tree menu, select a device group, and then click the Firmware tab.
  3. Select a device or device group with an upgrade available that is licensed for firmware upgrades, then click Upgrade in either the toolbar or in the Upgrade Available column. The Upgrade Firmware dialog box opens.

  4. Configure the following settings, then click OK:

    Upgrade to

    Select a firmware version from the dropdown list.

    Schedule Upgrade

    Select to schedule the upgrade, then enter the date and time for the upgrade, and select an action to take if the update fails:

    • Cancel Upgrade
    • Retry: enter the number of times to retry and the time between retries.

    Boot From Alternate Partition After Upgrade

    Selecting this option causes the device to reboot twice during the upgrade process: first to upgrade the inactive partition, and second to boot back into the active partition.

FortiOS devices cannot be upgraded to a version that is higher than the FortiManager that is managing them. This rule is applicable only for major and minor versions. For example, FortiManager 6.2.0 cannot upgrade FortiOS devices to 6.3.0 or 7.0.0. When trying to upgrade FortiOS devices to a version higher than FortiManager, the upgrade process cannot be completed and a warning is shown.

 

When upgrading FortiGate devices to a firmware version that is not part of the upgrade path (shown by the green check mark), the warning The firmware version is not on firmware upgrade path of selected devices. Upgrading the image may cause the current syntax to break. is shown. Click Upgrade to Recommended X.X.X which shows the recommended version, or Continue to upgrade to the selected version. A warning is also shown when upgrading FortiGate devices to a custom firmware.

Firmware Management

FortiGate device firmware can be updated from the Device Manager > Firmware pane. Upgrades can also be scheduled to occur at a later date.

The FortiGate device requires a valid firmware upgrade license. Otherwise a Firmware Upgrade License Not Found error is displayed.

When Boot to Alternate Partition After Upgrade is selected, the inactive partition will be upgraded.

In the Device Manager pane, select the Managed Devices group, then click the Firmware tab.

The following information and options are available:

Upgrade Select to upgrade the selected device if the device can be upgraded.
View Release Notes Select to view the release notes for the FortiOS version of the selected device.
Imported Images Select to display the imported images where you can import or delete images.
Refresh Refresh the list.
Column Settings Click to select which columns to display or select Reset to Default to display the default columns.
Device Name The names of the FortiGate devices in the group, organized by firmware version.
Platform The device platform.
Current Build The build installed in the device.
Upgrade Available The current firmware version and build number of the firmware on the device. If an update is available and can be applied to the device, Upgrade can be selected to open the Upgrade Firmware dialog box.
Status The status of the device's license. If the license has expired, the firmware cannot be upgraded.
Upgrade History Right-click a device and select Show Upgrade History to view the device’s upgrade history.
To upgrade a device’s firmware:
  1. Go to Device Manager.
  2. In the tree menu, select a device group, and then click the Firmware tab.
  3. Select a device or device group with an upgrade available that is licensed for firmware upgrades, then click Upgrade in either the toolbar or in the Upgrade Available column. The Upgrade Firmware dialog box opens.

  4. Configure the following settings, then click OK:

    Upgrade to

    Select a firmware version from the dropdown list.

    Schedule Upgrade

    Select to schedule the upgrade, then enter the date and time for the upgrade, and select an action to take if the update fails:

    • Cancel Upgrade
    • Retry: enter the number of times to retry and the time between retries.

    Boot From Alternate Partition After Upgrade

    Selecting this option causes the device to reboot twice during the upgrade process: first to upgrade the inactive partition, and second to boot back into the active partition.

FortiOS devices cannot be upgraded to a version that is higher than the FortiManager that is managing them. This rule is applicable only for major and minor versions. For example, FortiManager 6.2.0 cannot upgrade FortiOS devices to 6.3.0 or 7.0.0. When trying to upgrade FortiOS devices to a version higher than FortiManager, the upgrade process cannot be completed and a warning is shown.

 

When upgrading FortiGate devices to a firmware version that is not part of the upgrade path (shown by the green check mark), the warning The firmware version is not on firmware upgrade path of selected devices. Upgrading the image may cause the current syntax to break. is shown. Click Upgrade to Recommended X.X.X which shows the recommended version, or Continue to upgrade to the selected version. A warning is also shown when upgrading FortiGate devices to a custom firmware.